PointsBet iOS Betting App Review

22 min read
PointsBet App iOSPointsBet App iOS

Unique Pointsbetting System

NBA
NCAAB
CAF
Euro
UCL
CO
IL
IN
IA
KS
LA
CAD
USD
American Express
VISA
Mastercard
Trustly
user reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig
Author
Sol Fayerman-Hansen
Sol Fayerman-Hansen
Editor-in-Chief
Fact checked by:
Paruyr Shahbazyan
Founder
Last Updated: Jul 31, 2024, 6:41 PM

Key Statistics & Features

FeatureDetail
Founded2017
Online SinceIn the U.S. since 2019
HeadquartersMelbourne Australia | Denver, Colorado
Welcome OfferGet up to $1,000 in Bonus Bets with PointsBet Second Chance
Min. Deposit$10
Desktop Yes
Withdrawal Time1-5 days but could be longer depending on your withdrawal method
Payment MethodsVisa, Mastercard, online banking (powered by Trustly), eCheck and PayNearMe.
Customer Support24/7 Live Chat, Email, Phone, Social Media
Markets 20+ NFL, NBA, NHL, MLB, etc. 
AvailabilityCO, IL, IN, IA, KS, LA, MD, MI, NJ, NY, OH, PA, VA, WV, Ontario

What Users Say About Their Overall Experience

347
Reviews
Updated Oct 3, 2024, 5:49 PM
25%
Positive
6%
Mixed
69%
Negative
AI
User Reviews Analysis

The sports betting app has garnered mixed feedback across various themes, indicating both strengths and weaknesses. While there are some positive aspects, significant areas for improvement have been highlighted, particularly regarding functionality, customer support, and bonuses.

Pros:

  • Some users appreciate the fair payouts on slots and the selection of pre-picked parlays, leading to positive experiences with odds and pricing.
  • The app's easy-to-use interface and diverse selection of games have been praised by certain users, enhancing their overall experience.
  • A minority of users find value in the app's promotions, claiming it offers a good number of bonus bets compared to other platforms.

Cons:

  • Many users criticize the odds and pricing, feeling they do not receive a fair return on their bets and face limitations on maximum betting amounts.
  • Technical instability and perceived unfair practices have led to dissatisfaction with the app's functionality and user experience.
  • The majority of users have reported negative experiences with customer support, citing issues like account restrictions and slow response times.

Areas for Improvement:

  • The app developers should work on improving the odds and pricing structure to enhance user satisfaction and trust.
  • Addressing technical issues and expanding betting options would improve the overall functionality and user experience.
  • Enhancing customer support responsiveness and transparency, as well as revamping the bonuses and promotions, could significantly elevate user engagement and retention.

PointsBet Bonuses & Promotions

PointsBet offers a variety of promotions and bonuses for its users, both on the mobile app and the website. These incentives aim to enhance the betting experience and provide added value. Occasionally, the app features exclusive promotions, offering special bonuses only accessible through the mobile platform.

The promotions found on the PointsBet app align with those on the website and include welcome bonuses, odds boosts, deposit matches, and more. Welcome bonuses are especially appealing to new users, providing extra betting credit upon registration. Odds boosts and deposit matches are updated regularly to maintain user interest.

It's important for users to understand the terms and conditions associated with each bonus or promotion, including wagering requirements, minimum odds, and expiry dates. PointsBet outlines these terms clearly, helping users make informed decisions when participating in promotions.

PointsBet Bonuses

Rewards Program

PointsBet Rewards

PointsBet Rewards
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to obtain
05/08/2024
expire
21, Terms and Conditions Apply
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Bonus Review
Refer-a-Friend Bonus

PointsBet Refer-a-Friend

PointsBet Refer-a-Friend
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expire
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Bonus Review

PointsBet Bonuses Reviews

347
Reviews
Updated Oct 3, 2024, 5:46 PM
28%
Positive
4%
Mixed
68%
Negative
AI
User Reviews Analysis

The reviews regarding the sports betting app's bonuses and promotions are mixed, with notable concerns about fairness and transparency. 

While some users appreciate certain promotions and the app's functionality, a significant number express dissatisfaction with the bonus structure and restrictions.

Pros:

  • Some users commend the app for offering a variety of bonus bets, daily free spins, and pre-picked parlays that have led to substantial winnings.
  • The app is praised for its ease of use and the speed of deposit and withdrawal processes, which many describe as instant and hassle-free.
  • A minority of users report positive experiences, including doubling their money and winning grand prizes regularly.

Cons:

  • Many users feel the bonus structure is too limited and less generous compared to other platforms, leading to dissatisfaction.
  • Complaints about being banned or restricted from betting on promotions due to high profit margins are prevalent.
  • Concerns about the app's transparency, including unfulfilled promises of free bets and boosted odds, have been voiced by several users.

Areas for Improvement:

  • The app should consider offering more generous and accessible bonuses to enhance user satisfaction.
  • Improving transparency regarding promotions and ensuring that promised rewards are delivered could build trust with users.
  • Addressing concerns about account restrictions and the integrity of user data would alleviate fears among users about the app's fairness.

Who can Bet with the PointsBet iOS App?

##gallery

PointsBet accepts bets from individuals aged 21 or older, residing in US states where sports betting is legally permitted. Users must undergo age and identity verification during registration. Compliance with state-specific gambling regulations is essential. Additionally, PointsBet mandates location verification to ensure users bet within licensed jurisdictions. The app is currently available in 14 states:

Colorado | Illinois | Indiana | Iowa | Kansas | Louisiana | Maryland | Michigan | New Jersey | New York | Ohio | Pennsylvania | Virginia | West Virginia | Ontario

User Experience

PointsBet iOS Betting App
PointsBet iOS Betting App
PointsBet iOS Betting App

The user interface of the PointsBet Betting App on iOS mirrors the design elements of its website version to some extent. It maintains a consistent color scheme and layout, offering a familiar experience to users who navigate between the mobile app and the desktop platform. The app's design integrates key features found on the website, such as access to various sports categories, betting markets, and account management tools. This consistency in design across platforms aims to provide a cohesive user experience, facilitating ease of use for those who switch between using the app and the website. The app layout is optimized for mobile use, with adjustments in navigation and display to suit smaller screens and touch-based interactions.

PointsBet Apps

PointsBet App iOS
1-5
days
Withdrawal Speed
Bet365 Android AppiOS
Unique Pointsbetting System
PointsBet Android App
1-5
days
Withdrawal Speed
Bet365 Android AppAndroid
Unique Pointsbetting System

PointsBet iOS App Sign-up Process

The sign-up process for the PointsBet iOS app is a structured procedure designed to onboard new users. It involves entering personal information and undergoing identity verification. This process ensures compliance with legal requirements and prepares users for a secure and regulated betting experience.

  1. Download the App: Start by visiting the App Store on your iOS device. Search for "PointsBet" and download the app, allowing time for installation to complete.
  2. Welcome Screen: Upon launching the app, you'll encounter a welcome screen. This screen typically highlights the PointsBet Welcome Bonus offer. You'll find a 'Sign Up' button prominently displayed, usually colored red.
  3. Enter Personal Details: The registration process involves selecting your state and entering personal details. This includes your full name, date of birth, address, phone number, and email. You'll also need to provide the last four digits of your social security number.
  4. Account Creation: After entering your details, create a login username and password. This step is crucial for securing your account.
  5. Verification of Information: PointsBet requires verification of the information you've provided. Ensure all details match those on your driver's license or passport.
  6. First Deposit: The app offers multiple banking methods for deposits, including online bank transfers, debit cards, PointsBet Mastercard, and PayPal. Checks and PayNearMe are also available. Enter any promo code, if you have one, to avail of specific welcome bonuses or offers.
  7. Place Your First Bet: The app's homepage provides shortcuts to popular, upcoming, or live events. For other sports betting options, use the navigation menu. Select your bet, enter the amount, and confirm your wager.
  8. Confirmation: After completing these steps, you will receive a confirmation, and your account will be verified, allowing you to start betting.

What Users Say About the App Functionality

347
Reviews
Updated Oct 3, 2024, 5:47 PM
22%
Positive
4%
Mixed
74%
Negative
AI
User Reviews Analysis

The reviews for the sports betting app reflect a predominantly negative sentiment, highlighting significant dissatisfaction with its functionality and overall user experience. 

Users frequently report technical instability, limited betting options, and inadequate customer service, contributing to their frustration.

Pros:

  • Some users appreciate the app's easy-to-use interface and the variety of games and sports betting options available.
  • A handful of users have noted that the app offers a range of betting choices, making it appealing for casual bettors.
  • Positive feedback exists regarding the app's design, suggesting it is user-friendly for those who can access it smoothly.

Cons:

  • A majority of users report frequent crashes, login difficulties, and problems with placing bets, indicating serious technical instability.
  • Many users feel restricted in their betting options, particularly after successful betting experiences, leading to a perception of unfair practices.
  • Customer service is criticized for slow response times and unresolved issues, further diminishing user trust in the app.

Areas for Improvement:

  • Developers should prioritize addressing technical glitches to enhance app stability and reliability during betting activities.
  • Expanding betting options and providing clearer communication regarding account management could help rebuild trust with users.
  • Improving customer service response times and the resolution process will be crucial in enhancing overall user satisfaction.

Leagues

Football
NFL
National Football League
Available
Basketball
NBA
NBA
Available
Baseball
MLB
Major League Baseball
Available
Hockey
NHL
National Hockey League
Available
Soccer
UEFA
UEFA
Available
Soccer
UCL
UEFA Champions League
Available
Soccer
UEL
Europa League
Available
Football
CFL
CFL
Available
Football
NCAAF
NCAAF Football
Available
Cycling
cycling
Cycling
Available
Basketball
NCAAB
NCAA Basketball
Available

Markets

PointsBet's iOS app provides an array of sports and betting options, mirroring the variety found on its website. The sports lineup includes commonly followed games such as football, basketball, baseball, and hockey, alongside other sports like tennis, golf, and mixed martial arts. This diverse range accommodates different preferences of sports enthusiasts and bettors.

In terms of betting options, the app offers several choices. Standard bet types like moneyline, point spreads, and over/under totals are available. Additionally, users can engage in parlays, futures, and prop bets. The app also includes live betting, allowing bets on events in progress, contributing to a dynamic betting environment. A distinctive feature of PointsBet, PointsBetting, presents a betting style where potential gains or losses vary based on the outcome's margin.

The sports coverage and betting types on the PointsBet app align closely with those on the website. The app's user interface is tailored for mobile devices, focusing on usability and accessibility. This approach ensures the availability of a wide range of sports and betting types in a mobile-optimized format, paralleling the comprehensive experience offered on the desktop platform. The app's design and functionality aim to maintain consistency in the betting experience across both digital platforms.

What Users Say About PointsBet Markets

347
Reviews
Updated Oct 3, 2024, 5:48 PM
34%
Positive
3%
Mixed
63%
Negative
AI
User Reviews Analysis

The reviews regarding the market coverage of the sports betting app yield a mixed response, with both positive and negative aspects highlighted by users. 

While many appreciate the selection of games and user-friendly features, there are notable criticisms about the limited options compared to other platforms.

Pros:

  • Users commend the app for its game selection, especially enjoying pre-picked parlays and the instant payout feature.
  • The app is praised for its ease of use, making it accessible for users looking to place bets quickly.
  • Some users have reported significant winnings, indicating that the app can be rewarding under certain circumstances.

Cons:

  • Many users feel the app lacks the variety of betting options available on other sites, particularly in terms of prop bets for basketball.
  • There are complaints about the app's AI limiting markets and bet types, especially those that users have previously been successful with.
  • The removal of points betting after the acquisition by Fanatics has disappointed users, who feel it diminished the app's unique offerings.

Areas for Improvement:

  • The app could benefit from expanding its betting options to provide a wider variety of markets and bet types, particularly for popular sports.
  • Reinstating features like points betting could enhance the app's uniqueness and appeal to users seeking diverse betting experiences.
  • Addressing user feedback regarding market limitations and ensuring transparency around betting options would improve overall satisfaction.

PointsBet Odds Overview

PointsBet provides odds that are generally in line with other online sportsbooks. However, they distinguish themselves by offering some markets with a NO JUICEĀ® feature. This feature indicates bets with a 0% margin, often associated with +100 spreads. The decision to offer NO JUICEĀ® bets, applicable to either fixed odds or parlays, rests with the PointsBet trading team. These markets are prominently displayed in the featured section of the platform for relevant games or can be accessed through the Quick Parlay tab. For those interested in these specific betting options, it is recommended to check their availability approximately 48 hours prior to the start of the game.

What Users Say About PointsBet's Odds

347
Reviews
Updated Oct 3, 2024, 5:48 PM
4%
Positive
0%
Mixed
96%
Negative
AI
User Reviews Analysis

The overall sentiment regarding the sports betting app's odds and pricing is somewhat negative, with many users expressing concerns about fairness and restrictions. While some users report positive experiences with fair payouts, the majority feel that the app limits their betting opportunities and fails to provide adequate incentives.

Pros:

  • A minority of users appreciate fair payouts on slots and report success with pre-picked parlays, occasionally doubling their money.
  • The app is praised for its easy deposit and withdrawal processes, along with instant payouts.
  • Some users enjoy the overall functionality of the app despite their concerns about odds.

Cons:

  • A significant number of users express dissatisfaction with the odds, feeling they do not receive a fair return on their bets.
  • Users have reported being limited to small maximum bets, which can be frustrating, especially on high odds.
  • Many feel that the app lacks sufficient incentives and rewards, leading to a perception of unfairness and restrictions.

Areas for Improvement:

  • The app could enhance user satisfaction by increasing the maximum bet limits to allow for more significant betting opportunities.
  • Improving the competitiveness of odds and offering more incentives would help engage users and build trust in the platform.
  • Addressing user concerns about fairness and restrictions would likely improve overall perceptions of the app's odds and pricing.

Banking at PointsBet

The PointsBet app for iOS offers a range of payment and withdrawal options, catering to various user preferences. For depositing funds, options include online bank transfer, debit/credit cards (Visa, Mastercard), PayPal, PointsBet Mastercard, cash (at physical sportsbooks or via PayNearMe), and ACH/eCheck. The minimum deposit is typically $5, with maximum limits varying by method. Online bank transfers and ACH/eCheck may take up to 3 business days, while other methods like debit/credit cards and PayPal offer instant deposits.

PointsBet implements robust security measures to protect transactions, ensuring that deposits and withdrawals are secure. These options provide flexibility and convenience, allowing users to manage their funds effectively while betting through the app

Name
Deposit
Withdraw
Time
Min
Fee
Time
Max
Fee
VISA
VISA
0-1 day
1
2
2-7 days
$50000
2%
Mastercard
Mastercard
0-1 day
1
2
2-7 days
$50000
2%
Discover
Discover
0-1 day
1
2.8
N/A
N/A
N/A
Trustly
Trustly
0-2 days
10
1.5
2-5 days
$100000
1.5%
ACH/eCHECK
ACH/eCHECK
0-1 day
10
0
N/A
N/A
N/A
Paynearme
Paynearme
0-2 days
10
0
N/A
N/A
N/A
Cash at Cage
Cash at Cage
Instant
0
0
0-2 days
$100000
N/A
Cash at Bally's Atlantic City Hotel & Casino
Cash at Bally's Atlantic City Hotel & Casino
0-1 day
10
0
0-2 days
$100000
N/A
Cash at Catfish Bend Casino
Cash at Catfish Bend Casino
0-1 day
10
0
0-2 days
$100000
N/A
Cash at Meadowlands Racetrack
Cash at Meadowlands Racetrack
0-1 day
10
0
0-2 days
$50000
N/A
American Express
American Express
Instant
1
2
1-5 days
$50000
2%
Bank Wire Transfer
Bank Wire Transfer
0-1 day
10
0
1-7 days
$50000
N/A
Debit Cards
Debit Cards
0-1 day
1
0.76
N/A
N/A
N/A

What Users Say About PointsBet's Banking Options

347
Reviews
Updated Oct 3, 2024, 5:46 PM
18%
Positive
2%
Mixed
80%
Negative
AI
User Reviews Analysis

The reviews regarding the cashiering aspect of the sports betting app reveal mixed experiences among users. While a significant portion reports negative issues, a smaller group has found success and satisfaction with the app's payment processes.

Pros:

  • Approximately 35% of users have had positive experiences, highlighting quick and secure access to winnings, as well as ease of deposits and withdrawals.
  • Some users report winning large amounts and receiving instant payouts, indicating the app's potential for successful transactions.
  • A few users appreciate the bonus bets, with one even suggesting the app is superior to competitors in this area.

Cons:

  • Around 65% of users report negative experiences, including lost deposits and accusations of fraud.
  • Complaints about glitches leading to lost money and limitations on betting amounts, especially after winning, are prevalent.
  • Users express frustration over the app's constraints on the amounts they can bet, impacting their overall experience.

Areas for Improvement:

  • The app should address technical glitches to minimize issues related to lost deposits and betting limitations.
  • Considering user suggestions, such as lowering the minimum deposit amount, could enhance user satisfaction.
  • Improving communication about any restrictions on betting amounts could help set clearer expectations for users.

PointsBet Customer Support

PointsBet's customer service approach includes several options to cater to different user preferences. The service is available 24/7, with a live chat feature for immediate assistance on both the app and website. For detailed inquiries, email support is provided, typically responding within 24 hours. Phone support offers direct communication with customer service representatives during specific hours. Additionally, PointsBet maintains a presence on social media platforms, offering another avenue for updates and user engagement. These varied channels ensure that users have multiple ways to access support, whether they need quick responses or more comprehensive assistance.

To connect with PointsBet on Social Media they maintain profiles on:

PointsBet Customer Support

Languages
English
Spanish
Good
Responsiveness
Good
Professionalism
Good
User Experience

Customer Support User Reviews

347
Reviews
Updated Oct 3, 2024, 5:49 PM
6%
Positive
3%
Mixed
91%
Negative
AI
User Reviews Analysis

The sports betting app's support service has received predominantly negative feedback from users, highlighting significant issues that need to be addressed. 

Many users have reported account problems, unresponsive customer service, and concerns about the app's reliability and fairness.

Pros:

  • A small number of users appreciate the app's user-friendly interface and the variety of games available.
  • Some users have expressed satisfaction with the speed of transactions when they successfully access their accounts.
  • A few have noted positive experiences with the bonus structure, although this is not widely reported.

Cons:

  • Most users have experienced account issues, such as accounts being locked or closed without explanation, leading to frustration and loss of access to bonuses.
  • The customer support team has been criticized for being unresponsive, with many users waiting weeks for feedback on their issues.
  • Concerns regarding the security of personal information have been raised, further diminishing user trust in the app.

Areas for Improvement:

  • The app's developers need to enhance customer support responsiveness and transparency to address user complaints effectively.
  • Improving the overall functionality of the app, including resolving glitches that result in lost bets, is crucial to restoring user confidence.
  • Revamping the promotional offers and ensuring they are accessible would help meet user expectations and improve overall satisfaction.

PointsBet Online Casino

##gallery#1##gallery#2

PointsBet has expanded its offerings to include a range of live casino games, accessible through both its mobile app and website. This feature caters to users in select states aligning with regional gaming regulations. The live casino games portfolio encompasses popular choices like blackjack, American roulette, three-card poker, ultimate Texas hold 'em, and speed baccarat, providing a diverse gaming experience. Besides live dealer games, PointsBet Online Casino also features a variety of non-live table games and a wide selection of slot machines, catering to different preferences of casino players. The platformā€™s interface is designed for easy navigation, allowing users to switch seamlessly between different types of games and betting options.

PointsBet iOS Racing App

##gallery

The PointsBet Racing App for iOS is tailored for horse racing enthusiasts, offering a platform to engage with various horse racing events. Users can access a wide array of betting options, including traditional win, place, and show bets, along with exotic wagers like trifectas and superfectas. The app provides up-to-date information on races, horses, and jockeys, enabling bettors to make informed decisions. Live streaming of races is available, subject to certain conditions and availability. However, the app's features and race availability may vary based on regional regulations. Users should be aware of the legal betting environment in their respective areas before engaging with the app.

Additional Features

FeatureDescription
Live BettingPointsBet offers in-play betting, including 'Lightning Bets' for wagers on individual plays in sports like NFL, NBA, college basketball, and soccer.
PointsBettingExclusive to PointsBet in the U.S., this betting format's outcome depends on the margin of victory or defeat in specific fixed-odds markets.
Live StreamingLive streaming is available for select sports events, including tennis, soccer, volleyball, table tennis, and esports.
Early Cash OutThis option allows users to settle certain bets before an event concludes, with applicable markets identified on the platform.
Live Same-Game ParlayFor NFL and NBA games, users can create live in-game parlays, with the platform also supporting regular same-game parlays for various sports.
No Juice BetsPointsBet offers bets with zero or reduced juice, eliminating the standard 10% commission, leading to more favorable odds for bettors.

Responsible Gambling at PointsBet

PointsBet actively promotes responsible gambling to ensure a safe and enjoyable betting environment. They emphasize the importance of seeing gambling as a form of entertainment, not a means to earn income. The platform implements various tools and resources to help users gamble responsibly, including setting deposit limits, wagering limits, and providing self-exclusion options. By offering these measures, PointsBet aims to prevent problem gambling and ensure that betting remains a controlled and enjoyable activity for its users. This approach underlines their commitment to user welfare and responsible betting practices.

Security & Licensing

PointsBet's iOS app emphasizes robust security and privacy for its users, incorporating a range of measures to ensure a secure online betting experience. The app uses TLS (Transport Layer Security) encryption, visible through the padlock icon in the app's interface, to protect user data during transmission. Advanced firewall systems guard the app's servers against unauthorized access and cyber threats. The app's security protocols are reinforced by PointsBet's Information Security Management System (ISMS), which is ISO/IEC 27001:2013 certified, ensuring data confidentiality, integrity, and availability. To enhance account security, Two-Factor Authentication (2FA) is employed, requiring verification through a secondary device or method. The app undergoes regular security audits to assess and align with industry standards and best practices. Additionally, sophisticated anti-fraud systems are in place to detect and prevent any suspicious activities, providing users with a safe and secure betting environment on their iOS devices.

Educational Resources

PointsBet offers an extensive educational framework designed to guide both novices and seasoned bettors. Covering foundational aspects of sports betting, users can explore topics ranging from basic betting terminology to intricate details of parlays and live betting. In addition to the sports betting fundamentals, PointsBet also provides information about account management, product features, and responsible gambling practices. This holistic approach ensures that members have a comprehensive understanding of the platform and its features, promoting informed betting decisions. Whether someone is just starting out or looking to enhance their sportsbook knowledge, PointsBet's educational resources cater to a wide spectrum of learning needs.

Conclusion

The PointsBet Betting App, tailored for iOS users, presents a platform integrating various features for sports betting. The app's design, mirroring elements of its website, focuses on user-friendly navigation. With options like live betting and streaming, diverse payment methods, and comprehensive customer support, it caters to a range of user needs. PointsBet stands out with its Pointsbetting feature, offering an alternative betting style, alongside standard options like moneyline and spread bets.

The app's reach, currently limited to 14 U.S. states, reflects its compliance with regional gambling laws. This limitation, alongside unique bonus offerings, constitutes the primary distinctions from other leading sportsbooks. The sign-up process, emphasizing security through identity verification, aligns with legal and regulatory requirements. Promotions and bonuses, although varying, follow the general industry trend of offering added value to users.

In terms of functionality, PointsBet integrates features like Same Game Parlay and live streaming, enhancing the betting experience. The app's commitment to responsible gambling is evident through tools like limit-setting and self-exclusion, underscoring its focus on user welfare. Overall, the PointsBet app offers a comprehensive betting experience, balancing unique features with standard betting options, framed within a framework of responsible gambling practices.

About PointsBet

PointsBet, established in 2017 in Australia, made its foray into the US betting market in 2019 and later expanded to Canada. The PointsBet Betting App, available on iOS, is a result of this expansion, offering a platform for sports betting. The app's availability is subject to legal sports betting jurisdictions in the United States and Canada. In 2023, PointsBet announced its acquisition by Fanatics Betting and Gaming for $225 million, a strategic move that included the transfer of various assets such as the US sports wagering operations. This acquisition led to the rebranding of the app as "PointsBet: A Fanatics Experience." The app's design caters to both seasoned bettors and newcomers, featuring a range of betting options across various sports. PointsBet's presence in the betting market is marked by its compliance with regional legal requirements and its commitment to responsible gambling practices.

PointsBet FAQs

General Information

What is PointsBet?

PointsBet, established in 2017, is a sports betting platform that expanded to the US in 2019 and later to Canada. It offers a wide range of betting options across various sports.

Where is PointsBet headquartered?

PointsBet has headquarters in Melbourne, Australia, and Denver, Colorado.

In which states is the PointsBet iOS app available?

The app is available in Colorado, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, New Jersey, New York, Ohio, Pennsylvania, Virginia, West Virginia, and Ontario.

Account and Registration

Who can bet with the PointsBet iOS App?

Individuals aged 21 or older residing in states where sports betting is legal can bet using the app, subject to identity and location verification.

How do I sign up for the PointsBet iOS App?

Download the app, fill in your personal details, undergo identity verification, make a deposit, and then start betting.

What is the minimum deposit amount on PointsBet?

The minimum deposit is $10.

Betting and Features

What types of sports can I bet on with the PointsBet iOS app?

The app offers betting on over 20 sports, including NFL, NBA, NHL, MLB, and more.

Does PointsBet offer live betting?

Yes, PointsBet provides in-play betting options, including Lightning Bets for certain sports.

What is PointsBetting?

PointsBetting is a unique betting format offered by PointsBet where winnings or losses vary based on the margin of victory or defeat in fixed-odds markets.

Bonuses and Promotions

What kind of welcome offer does PointsBet provide?

New users can get up to $1,000 in Bonus Bets with PointsBet Second Chance.

Are there regular promotions on the PointsBet app?

Yes, the app features various promotions like odds boosts, deposit matches, and more, with terms and conditions detailed on the platform.

Banking and Transactions

What payment methods are available on PointsBet?

Payment options include Visa, Mastercard, online banking, eCheck, PayNearMe, and more.

How long do withdrawals take on PointsBet?

Withdrawal times vary from 1-5 days, depending on the method used.

Customer Support

How can I contact PointsBet customer support?

PointsBet offers 24/7 support through live chat, email, phone, and social media platforms like Twitter and Instagram.

Security and Licensing

What security measures are in place on the PointsBet iOS app?

The app uses TLS encryption, advanced firewall systems, and is ISO/IEC 27001:2013 certified. It also features Two-Factor Authentication (2FA) and regular security audits.

Additional Features and Services

Does PointsBet offer casino games?

Yes, in certain states, PointsBet offers live casino games, including blackjack, roulette, and poker, as well as non-live table games and slots.

Is there a dedicated app for horse racing betting?

PointsBet offers a separate iOS app specifically for horse racing, with a variety of betting options and up-to-date race information.

What educational resources does PointsBet provide?

PointsBet offers extensive educational resources, covering betting basics, advanced strategies, and responsible gambling practices.

Responsible Gambling

How does PointsBet promote responsible gambling?

PointsBet offers tools like deposit limits and self-exclusion options, emphasizing gambling as entertainment, not income.

App Usability and Design

Is the PointsBet iOS app user-friendly?

The app is designed for ease of use, with a layout optimized for mobile devices, integrating key features from the website for a cohesive user experience.

User Reviews and Feedback

Where can I find user reviews of the PointsBet iOS app?

User reviews are available on the app's page in the Apple App Store, as well as various sports betting forums and review sites.

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AZ
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