Great Choice for NFL & NBA
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DraftKings Pros & Cons
What Users Say About Their Overall Experience
Bonuses & Promotions:
- Pros: 40% of users appreciate the variety of promotions, including boosts and "no sweat" opportunities, which have led to successful bets and substantial winnings.
- Cons: 60% of users express dissatisfaction, citing a lack of free bets, deposit bonuses, and a less generous rewards program, especially for loyal customers. Technical issues with promotions not applying correctly, and complaints of misleading offers, further add to the frustration.
Functionality & User Experience:
- Pros: Users praise the app’s user-friendly interface, seamless navigation, and the ease of cashing in and out. The intuitive design makes betting straightforward.
- Cons: Frequent crashes, slow response times, and lagging have negatively impacted the user experience. Location verification has been deemed intrusive and unnecessary by some, and account verification issues have also been raised.
Cashiering:
- Pros: Users find the deposit and withdrawal process efficient, with many praising quick payouts, some as fast as 10 minutes. The interface for cashiering is also seen as intuitive.
- Cons: Issues with crashes and technical problems during key moments, like deposits or withdrawals, are frequently reported. The app’s verification process, which sometimes leads to account suspensions or extended delays in accessing funds, has been criticized.
Odds & Pricing:
- Pros: Some users report significant winnings, appreciating the pre-calculated odds and variety of sports available, particularly hockey.
- Cons: A significant number of users perceive the odds as rigged, with reports of the app changing odds during bet submissions and favoring the house in casino games. Technical issues like lagging and freezing during live betting make it difficult to place timely bets, further disadvantaging users.
Market Coverage:
- Pros: The app’s wide range of sports and events, along with an array of betting options, has been praised. Users enjoy the diverse offerings, including niche sports and prop bets.
- Cons: Performance issues such as freezing and lagging during live betting have been reported, leading to missed opportunities. The app’s handling of live odds, frequent changes, and premature event closings have also been criticized.
Support:
- Cons: A majority of users are dissatisfied with the app’s support, describing it as slow, unhelpful, and unable to resolve technical glitches or verification problems. Issues with contacting customer service and difficulties withdrawing funds are common complaints.
- Pros: A smaller group of users have reported positive experiences, noting helpful, fast, and reliable customer service responses.
Key Statistics & Features
| Feature | Detail |
|---|---|
| Founded | 2012 |
| Online | 2019 |
| Headquarters | Boston, Massachusetts |
| Welcome Offer | Place a bet of $5+ and get $150 in Bonus Bets |
| Min. Deposit | $5 |
| DraftKings Betting App | iOS & Android |
| Desktop | Yes |
| Withdrawal Time | Instant, or up to a two weeks depending on method |
| Payment Methods | Apple Pay, Bank Wire Transfer, Cash at Cage, Cash at Retail Stores, Credit/Debit Cards, DraftKings Gift Card, Electronic Gift Card, Online Banking, PayPal, Play+ Prepaid Card, Venmo, & VIP Preferred |
| Support | 24/7 Live Chat, Email, Phone, Social Media |
| Leagues | 20+ NFL, NBA, NHL, MLB, etc. |
| Available | AZ, CO, CT, DC, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, NC, NH, NJ, NY, OH, OR, PA, TN, VA, VT, WV, WY, Ontario |
DraftKings Bonuses
DraftKings Bonuses User Reviews
The reviews about the sports betting app's bonuses and promotions are mixed. While some users appreciate the variety of promotions and success they've had using bonuses, many others have expressed dissatisfaction with the app’s bonus system, technical issues, and lack of transparency.
Pros:
- 40% of users praise the variety of promotions, boosts, and "no sweat" bets.
- Users share success stories of winning substantial amounts with these bonuses.
- Engaging bonus features are appreciated by some.
Cons:
- 60% of users express dissatisfaction with the lack of free bets and deposit bonuses, especially for loyal customers.
- Technical issues with bonuses not working properly, with customer support unable to resolve them.
- Accusations of bait-and-switch tactics and misleading promotions.
- Slow app performance and glitches, particularly affecting live betting decisions.
- Complaints about the referral system, with users not receiving promised rewards.
- Promotions described as limited or only applicable to certain types of bets.
Suggestions for improvement:
- Increase the number and variety of free bets and deposit bonuses.
- Enhance the rewards program for existing and loyal customers.
- Fix technical glitches and improve the app's performance during live betting.
- Ensure promotions are transparent, straightforward, and applicable to a wider range of bets.
Where is DraftKings Legal?
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To place legal bets or play on DraftKings, individuals are required to be 21 or older. Additionally, they must be physically present in a state where DraftKings is operational when they bet or play, though they need not be residents of that state.
Here's a list of locations where DraftKings is operational:
Arizona | Colorado | Connecticut | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maryland | Massachusetts | Michigan | New Hampshire | New Jersey | New York | North Carolina | Ohio | Oregon | Pennsylvania | Tennessee | Virginia | Vermont | West Virginia | Washington | Washington D.C. | Wyoming | Ontario
Always ensure you're familiar with local regulations when placing bets, as betting offerings and rules can vary by state.
User Experience
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The DraftKings website showcases a color scheme of green, white, and grey, which creates a recognizable brand presence. The landing page offers a selection of options for users to choose from, ensuring a balanced design without appearing excessively busy. Depending on an individual's internet connectivity, the performance of the site may vary, though its layout is structured for smooth navigation. Clear menus aid users in moving around the platform with ease. At the footer, there's a reference guide and sitemap, presenting users with a structured overview, making it simpler for them to locate different sections and features of the site.
How to Sign-Up at DraftKings
Follow this step-by-step guide to create an account with DraftKings Sportsbook
- Existing Accounts: If you already have a DraftKings account, note that you're not allowed to create a new one due to the one account per customer policy.
- Starting the Process:
- Go to the DraftKings Sportsbook website.
- Click on ‘Log In’ at the top of the page.
- Select ‘Sign Up’ to begin the registration.
- Input Required Details:
- Full name
- Current home address
- Date of birth
- Email address
- Telephone number
- Last 4-digits of SSN
- Verification:
- Due to jurisdictional laws, DraftKings must adhere to anti-money laundering protocols and verify important information.
- If your identity doesn't get automatically validated, be prepared to provide additional documentation.
- This might involve scanning and submitting a valid state-issued ID. Ensure you have a mobile device on hand as you'll need to scan a QR code and your identification.
- Geo-Location Confirmation:
- Ensure you confirm your geo-location whenever you're using the platform.
- For desktop users, DraftKings requires the installation of a GeoLocater plugin to verify location.
- Two-Factor Authentication (2FA):
- Some states mandate the use of 2FA. If you're located in one of these jurisdictions, you'll be prompted to set this up for added security.
- Remember, these steps are in place to ensure the safety and legality of all transactions and activities on the DraftKings platform.
DraftKings Betting Apps
DraftKings, accessible on iOS and Android, is a sports betting application widely used in the United States and Canada. It specializes in offering a sportsbook that allows users to place bets on various sports events. The platform covers a broad spectrum of sports, including football, basketball, baseball, hockey, and golf, among others. Users have the flexibility to engage in different types of betting such as point spreads, moneylines, and over/unders.
A significant feature of DraftKings is its live betting option, which lets users place bets on events as they unfold. This feature is enhanced by the app's ability to stream certain events live, providing bettors with real-time viewing and betting experiences. For example, a user watching a live basketball game can place bets on different aspects of the game as it progresses, such as the next point scorer or the outcome of the current quarter.
DraftKings also offers futures betting, where players can bet on the outcomes of future events, like which team will win a championship. The app includes user-friendly tools and resources, such as betting guides and statistical information, aiding both novice and experienced bettors in making informed decisions. It's important to note that the app's features and availability of specific betting options may vary based on regional regulations and laws governing sports betting.
Sports & Leagues at DraftKings
Betting Markets
DraftKings presents a range of betting markets catering to various types of bettors. These markets span traditional game outcomes, prop bets, live in-game wagers, and futures, among others. The range is designed to provide options for both novice bettors and seasoned bettors.
| Bet Type | DraftKings Offers |
|---|---|
| Against the Spread | ✔ |
| Correct Score | ✔ |
| Double Chance | ✔ |
| Double Result | ✔ |
| Even Money | ✔ |
| Forcast | ✔ |
| Futures | ✔ |
| Grand Salami | ✔ |
| Hedging | ✔ |
| Lines | ✔ |
| Live in Play Betting | ✔ |
| Moneyline | ✔ |
| Over/Unders | ✔ |
| Parlay | ✔ |
| Pick’em | ✔ |
| Point Spread | ✔ |
| Pools | ✔ |
| Props / Prop Bets | ✔ |
| Reverse Forecast | ✔ |
| Round Robin | ✔ |
| Run Line | ✔ |
| Same Game Parlay | ✔ |
| Singles Bets | ✔ |
| Teaser | ✔ |
| Tri-Bet | ✔ |
| Win/Place | ✔ |
What Users Say About DraftKing's Markets
The overall user experience with the sports betting app's market coverage is mixed. Users appreciate the variety of betting options and sports covered, but issues with the app's performance, particularly during live betting, are a common source of frustration.
Pros:
- Extensive range of sports and events covered.
- Numerous betting options, including interesting prop bets.
- Quick payouts and easy deposit/withdrawal processes.
- Regular promotions and bonuses.
Cons:
- Frequent lags, freezes, or crashes during live betting, leading to missed opportunities.
- Issues with the app's location check and two-step authentication process.
- Constantly changing live odds and events closing prematurely, preventing users from betting on key moments.
- Lack of clarity in betting schemes and poor explanations from customer service, often perceived as automated responses.
- Mixed reviews on customer service, with some praising it and others calling it terrible.
- Reports of bets closing out prematurely and glitches affecting scoring.
Suggestions for Improvement:
- Improve app speed and performance, particularly during live betting.
- Provide clearer explanations of betting schemes and odds.
- Enhance same game parlay and teaser options.
- Address glitches and improve stability in high-traffic periods to reduce missed bets.
DraftKings Odds
DraftKings determines its odds through the SBTech platform, which is now an integral part of their in-house system. Having transitioned from the Kambi sportsbook, DraftKings continues to set its odds in line with the industry standards.
A common industry practice among sportsbooks is to include a vig or juice, which is essentially a commission for the bookmaker. DraftKings, like many of its peers, typically sets this vig around the 10% mark. This ensures that they remain on par with other leading sportsbooks in terms of odds pricing.
Furthermore, DraftKings occasionally offers specialized markets around specific, unique sports events. These markets can provide a diverse range of betting options for users, aligning with offerings seen at other major sportsbooks.
DraftKings is known for its competitive odds, here is an example:
| Event/Match | DraftKings Odds | PointsBet Odds | ESPN BET Odds | FanDuel Odds |
| SF 49ers vs KC Chiefs Moneyline | -120 +100 | -125 +108 | -120 Even | -126 +108 |
| Blue Jackets vs. Blues Moneyline | -142 -170 | -145 -172 | -145 -170 | -142 -172 |
| Tyson Fury vs. Oleksandr Usyk | -140 +110 | -138 +108 | -130 Even | -138 +108 |
What Users Say About DraftKing's Odds
After a comprehensive analysis of the reviews, it's clear that users have a mixed to negative experience with the odds and pricing on the sports betting app. While some users have had rewarding experiences and appreciated the wide range of betting options, there are significant concerns about fairness, app performance, and customer service.
Pros:
- Some users report significant winnings and appreciate pre-calculated odds.
- The wide range of betting options, particularly for hockey, is praised.
- Decent game selection.
Cons:
- Perceived manipulation of odds, especially in casino games like blackjack, leading users to feel that the games are rigged in favor of the house.
- Changing odds during bet submission, often to the user's disadvantage.
- Technical issues such as slow loading times, freezing, lagging, and random logouts, especially during live betting.
- Poor customer service, with many users reporting unaddressed or unsatisfactory resolutions to their issues.
- Dissatisfaction with the app's pricing and promotions, with users feeling that returns on bets are not worth the investment.
Payments & Withdrawals
DraftKings Sportsbook offers an array of payment solutions, catering to the varied banking preferences of its players. Users have access to multiple deposit methods, although the availability of these options depends on their geographical location and the specific DraftKings product they are using. This flexibility allows DraftKings to accommodate the diverse financial needs of its users, while also adhering to regional financial regulations.
|
Name
|
Deposit
|
Withdraw
|
||||
|---|---|---|---|---|---|---|
|
Time
|
Min
|
Fee
|
Time
|
Max
|
Fee
|
|
|
ACH/eCHECK
|
0-1 day
|
10
|
0
|
N/A
|
N/A
|
N/A
|
American Express
|
Instant
|
1
|
2
|
1-5 days
|
$50000
|
2%
|
ApplePay
|
0-1 day
|
10
|
0
|
1-3 days
|
$10000
|
1.5%
|
Google Pay
|
0-1 day
|
10
|
0
|
N/A
|
N/A
|
N/A
|
Debit Cards
|
0-1 day
|
1
|
0.76
|
N/A
|
N/A
|
N/A
|
VISA
|
0-1 day
|
1
|
2
|
2-7 days
|
$50000
|
2%
|
|
Bank Wire Transfer
|
0-1 day
|
10
|
0
|
1-7 days
|
$50000
|
N/A
|
PayPal
|
0-3 days
|
10
|
1.9
|
2-7 days
|
$60000
|
1.9%
|
Trustly
|
0-2 days
|
10
|
1.5
|
2-5 days
|
$100000
|
1.5%
|
|
Paynearme
|
0-2 days
|
10
|
0
|
N/A
|
N/A
|
N/A
|
paysafecard
|
0-2 days
|
10
|
3.9
|
N/A
|
N/A
|
N/A
|
|
Cash at Cage
|
Instant
|
0
|
0
|
0-2 days
|
$100000
|
N/A
|
Skrill
|
0-1 day
|
10
|
1
|
2-5 days
|
$20000
|
3.49%
|
|
Cash at Retail Stores
|
Instant
|
10
|
0.5
|
0-2 days
|
$1000
|
0.5%
|
DraftKings Gift Card
|
0-1 day
|
25
|
0
|
N/A
|
N/A
|
N/A
|
Play+
|
0-1 day
|
5
|
0
|
2-7 days
|
$25000
|
1.9%
|
Venmo
|
0-1 day
|
10
|
1.75
|
2-5 days
|
$20000
|
1.75%
|
VIP Preferred
|
0-1 day
|
5
|
0
|
1-5 days
|
$100000
|
2%
|
Mastercard
|
0-1 day
|
1
|
2
|
2-7 days
|
$50000
|
2%
|
Discover
|
0-1 day
|
1
|
2.8
|
N/A
|
N/A
|
N/A
|
What Users Say About DraftKing's Banking Options
The reviews about the sports betting app's cashiering experience are mixed. While many users appreciate the app's quick payouts and ease of use, others have expressed frustration with technical issues, a slow verification process, and difficulties with withdrawals.
Pros:
- Quick and efficient payouts, with some users receiving winnings in under 10 minutes.
- Easy deposit process, seamless betting experience, and user-friendly interface.
- Positive feedback on the variety of sports events and promotions offered.
Cons:
- Frequent app crashes and slow loading times, especially during peak betting periods.
- Lengthy and inconvenient verification process, with some users having accounts locked after wins or withdrawal attempts.
- Poor customer service, with difficulty contacting support and unresolved concerns.
- Issues with withdrawals: repeated cancellations, low withdrawal limits, and unexplained restrictions.
- Problems with deposits: app not accepting payments from certain banks or payment methods.
Suggestions for improvement:
- Enhance app reliability to prevent crashes and slowdowns during peak times.
- Streamline the verification process to make it faster and more convenient for users.
- Improve customer service responsiveness and efficiency in handling user issues.
- Address withdrawal policies to prevent cancellations and raise limits to be more user-friendly.
- Expand accepted payment methods to accommodate more banks and deposit options.
Customer Support
Our team diligently assessed DraftKings' customer support framework, focusing on its efficiency, responsiveness, and overall competence. Below is an unbiased overview of our evaluation:
- Support Platform: DraftKings has a comprehensive support site with articles, video tutorials, and more. It's an exhaustive resource, answering almost every conceivable question a member might have. This proactive approach emphasizes the platform's commitment to addressing user concerns preemptively.
- Speed and Effectiveness: Our team interacted with DraftKings' customer support at different hours to gauge their response times and the quality of service. Here's a concise outline of our experience:
| Time | Average Wait Time |
|---|---|
| 6:00 am ET | ~2 minutes |
| 11:00 am ET | ~2 minutes 30 seconds |
| 5:00 pm ET | 8 minutes |
| 9:00 pm ET | 10 minutes 45 seconds |
Contact DraftKings Customer Support
Customer Support User Reviews
After thoroughly analyzing user feedback, it is evident that the sports betting app's support has received predominantly mixed to negative reviews. A significant number of users are dissatisfied with various aspects of the support service, with key concerns outlined below:
Main Concerns with Support:
- Slow Response Times: A common complaint is that customer support takes too long to respond, leaving users frustrated and without timely resolutions to their issues.
- Unresolved Technical Glitches: Many users report ongoing technical problems—such as frequent crashes, freezes, and slow response times—which are not adequately addressed by support. This impacts their betting experience and trust in the platform.
- Account Restrictions & Lockouts: A large number of users have experienced account suspensions or restrictions without clear communication or explanation. They express frustration with the lack of help in regaining access to their accounts, especially after deposits or winnings.
- Withdrawal Issues: Numerous users have reported difficulties withdrawing their winnings, with some alleging that the app refused to pay out. This has led to dissatisfaction and doubts about the app’s reliability in handling transactions.
- Unresponsive Customer Service: In addition to slow responses, several users mentioned that customer service was either unhelpful or unreachable due to technical problems within the app, further compounding user frustration.
- Complicated Verification Process: While the app’s security and identity verification measures were praised by some, others found the process overly complicated and cumbersome. The verification steps often led to delays in accessing accounts or withdrawing funds.
Positive Feedback:
Despite the overall negative sentiment, a smaller group of users shared positive experiences, particularly in cases where:
- Customer service was helpful, fast, and reliable: These users appreciated the quick resolution of issues and the professionalism of the support team.
- Security measures were valued: Some users felt reassured by the app’s commitment to security, even though others found it frustrating.
DraftKings Online Casino
DraftKings Casino, available in select states, offers a range of gaming options for users under its well-known brand. The platform features a variety of traditional table games such as blackjack, roulette, and poker, alongside contemporary slot machines, catering to different player preferences. With a user-friendly interface, the casino provides an enjoyable and accessible gaming experience. Additionally, the casino constantly updates its game library, introducing new and engaging titles. DraftKings Casino emphasizes a secure and responsible gaming environment, adhering to regulatory standards. This diversity in gaming options and commitment to user experience makes DraftKings Casino a notable option for online gaming enthusiasts.
Daily Fantasy Sports (DFS)
DraftKings, initially renowned for revolutionizing Daily Fantasy Sports (DFS), maintains its commitment to this domain. The platform enables users to immerse themselves in fantasy sports competitions, where they can assemble and manage virtual teams made up of real players from various sports leagues. Participants in these contests compete against others based on the statistical performances of their selected players in actual games.
This form of gaming blends skill and knowledge of sports, as users must strategically select their teams within a given salary cap. DraftKings offers a wide range of sports for DFS, including football, basketball, baseball, golf, and more, accommodating a diverse array of fan interests.
The integration of DFS with standard sports betting on the same platform is a unique feature of DraftKings. This allows users to engage in traditional betting alongside their fantasy sports activities, offering a comprehensive sports entertainment experience. DraftKings’ user interface facilitates easy switching between DFS and sports betting sections, making it convenient for users to enjoy both aspects seamlessly.
DraftKings' DFS platform is known for its variety of contest formats, ranging from head-to-head competitions to large tournaments with significant prize pools. This variety ensures that both casual players and more serious fantasy sports enthusiasts can find contests that suit their style and level of commitment.
DK Horse Racing App
DraftKings, in partnership with Churchill Downs Incorporated, launched the DK Horse application, expanding its offerings to include horse race wagering. Available in multiple states where such betting is legally permitted, the platform provides users with the opportunity to engage in major U.S. horse racing events.
The DK Horse app is designed to cater to both seasoned bettors and newcomers to horse race wagering. It offers features such as live streaming of races, enabling users to watch the events they bet on in real-time. This addition enhances the user experience by providing a more immersive and engaging way to participate in horse racing.
Furthermore, the app includes detailed handicapping information. This feature is particularly beneficial for users who rely on thorough research and analysis to inform their betting decisions. Handicapping data can include past performance records, track conditions, and other relevant statistics that are crucial for making informed wagers.
The platform's user interface is structured to facilitate ease of use, with a clear layout that allows users to navigate between races, place bets, and access streaming and handicapping information conveniently.
Additional Features
| Feature | Description |
|---|---|
| Same Game Parlays | A betting structure that allows users to place multiple wagers within a single sports event, such as combining bets on player statistics, total points, and outright winners in a football match. |
| Live Betting | Offers a dynamic betting environment where bets can be placed on events currently underway, with odds adjusting in real time to reflect the ongoing situation. |
| Player Prop Betting | A distinct section dedicated to betting on individual player performances in various leagues, allowing users to bet on specific outcomes related to players within games. |
| Early Cash Out | Provides the option to conclude bets before the end of an event, offering users a chance to retrieve a portion of their bet or a partial profit based on the current event trajectory. |
| Marketplace | A platform for trading and acquiring unique collectibles, including NFTs, related to sports and entertainment, accessible with DraftKings credentials. |
| Player-Centric Betting | Allows users to access individual "Player Pages" displaying prop markets associated with a single player across major sports leagues, centralizing player-specific betting options. |
Responsible Gambling
DraftKings, understanding the significance of safer play, underlines the importance of responsible gaming. They offer many tools and information designed to ensure that players can engage in gaming activities in a secure and accountable manner.
For those seeking assistance or believe they may have a gambling problem, DraftKings offers immediate support through local responsible gaming organizations and the National Council on Problem Gambling.
| Tool/Resource | Description |
|---|---|
| Limit-Setting Tools | Options for users to set daily, weekly, or monthly deposit and spending limits to manage their gaming activity. |
| Cool-Off Periods | Allows users to take short breaks or extended periods away from their account for self-regulation. |
| Self-Exclusion | An option for players to voluntarily exclude themselves from the platform to prevent further gaming. |
| DK Safer Play | A specialized website dedicated to responsible gambling, offering information, quizzes, and assistance for gambling-related issues. |
| Opt Out Program | A feature for users who wish to unsubscribe from marketing communications, accessible through settings or support contact. |
Licensing & Security
| Security | Description |
|---|---|
| State Compliance | DraftKings is licensed by each state in which it operates, adhering to the unique regulatory frameworks of each state. |
| Data Protection | Utilizes SSL (Secure Socket Layer) encryption for secure data transmission, indicated by the padlock symbol in the browser's address tab on the DraftKings platform. |
| Strong Authentication | Offers strong authentication or 2FA (Two-Factor Authentication), requiring a security pin sent to the user's mobile device during login for added account security. |
| Web Safety | Indicates the use of SSL encryption through the presence of a padlock icon in the address bar on their website, ensuring user data privacy. |
| System Defense | DraftKings maintains a comprehensive security program based on industry standards and best practices to protect its servers and user information, though specific details on firewalls or other defenses are not disclosed. |
Education
DraftKings provides a variety of educational resources for its members. Notably, betting guides are available for almost every sport featured on the platform, offering insights to both novices and seasoned bettors. Alongside these guides, DraftKings hosts video tutorials aimed at elucidating complex betting concepts and guiding users through the platform's functionalities. Members can also access a vast library of articles, which cover a range of topics from betting strategies to sport-specific nuances. Furthermore, to ensure clarity in communication and a better understanding of the betting landscape, a dedicated glossary explains various betting terms in detail. These materials collectively aim to enhance the betting experience by fostering informed decision-making among DraftKings' users.
Final Thoughts
After exploring DraftKings Sportsbook, we found it to be a comprehensive platform with a broad array of features catering to sports betting enthusiasts. The website's user interface is well-organized, facilitating easy navigation and offering a selection of options without feeling cluttered. DraftKings' reputation is well-founded, evident in its loyal user base and meaningful sports partnerships. However, some users may encounter connectivity issues with the mobile app, and the maximum bets on fixed markets are relatively low.
The registration process is straightforward, though it requires adherence to strict verification protocols for safety and compliance. The mobile app, available on both iOS and Android, offers live betting and streaming capabilities, enhancing the betting experience. DraftKings' commitment to responsible gaming is notable, with tools like limit-setting and self-exclusion options. Betting markets are diverse, covering a wide range of sports and events. While the platform has its drawbacks, like any other service, the overall experience on DraftKings Sportsbook is solid, especially for those seeking a reliable and varied sports betting environment.
About DraftKings
Initiated by Jason Robins, Paul Liberman, and Matt Kalish in 2012, DraftKings started as a daily fantasy sports platform in Watertown, Massachusetts. Over time, it transitioned into a significant sportsbook in the U.S. landscape. By April 2020, DraftKings became publicly listed on the Nasdaq Stock Exchange under the symbol "DKNG". The central operations hub is situated in Boston.
Following the 2018 legalization of sports betting beyond Nevada, DraftKings introduced its online sportsbook in New Jersey, subsequently broadening its reach to other U.S. states. A noteworthy merger in 2020, amounting to $3.3 billion, encompassed Diamond Eagle Acquisition Corp. and SBTech Global Ltd.
In a highlight for the brand, NBA icon Michael Jordan came aboard DraftKings in September 2020 as both an investor and board advisor.
This review will present DraftKings Sportsbook's offerings, user interface, promotions, and its standing in comparison to its market peers.
FAQs
General Information
What is DraftKings?
DraftKings started in 2012 as a daily fantasy sports platform and transitioned into a significant online sportsbook in the U.S.
It became publicly listed on the Nasdaq Stock Exchange in 2020.
Who is associated with DraftKings?
NBA icon Michael Jordan joined DraftKings in September 2020 as both an investor and board advisor.
Where is DraftKings headquartered?
The company headquarters is in Boston, Massachusetts.
Account & Registration
How do I register with DraftKings Sportsbook?
Visit the DraftKings Sportsbook website, click on 'Sign Up', and follow the registration process.
What details are required to sign up?
Full name, home address, date of birth, email, phone number, and last four digits of your Social Security Number (SSN).
You may be required to provide additional information.
Is geo-location verification required?
Yes, users need to confirm their geo-location whenever using the platform.
What is Two-Factor Authentication (2FA) and is it mandatory?
Some states require 2FA for added security. If located in these jurisdictions, users will be prompted to set this up.
Betting & Odds
What is the minimum deposit?
The minimum deposit is $5.
What is the welcome offer?
Deposit a minimum of $5 and place a bet of $5 or more to receive $150 in Bonus Bets.
Can I bet/play outside the U.S.?
Currently, DraftKings offers sports betting in Ontario, Canada.
How does DraftKings determine its odds?
DraftKings determines its odds via the SBTech platform, aligning with industry standards.
Payment & Banking
What payment methods does DraftKings accept?
Accepted methods include Apple Pay, Bank Wire Transfer, Cash at Cage, PayPal, Venmo, and more.
How long do withdrawals take?
Withdrawals are continually processed with some coming in minutes. DraftKings states you could wait up to 5 days for their processing.
Your chosen withdrawal method may also add more time for its processing.
Mobile App
Is there a mobile app for DraftKings?
Yes, DraftKings offers a mobile app accessible on both iOS and Android.
Support & Assistance
How can I contact DraftKings?
DraftKings provides 24/7 Live Chat, email support, phone voicemail, and social media assistance.
Other Sportsbooks
- Availability across most of US legal states
- Competitive odds & diverse markets
- Attentive customer service
- Extensive list of Same Game Parlay's
- App speeds vary for some users
- Geo locate sometimes unreliable
- Extensive betting markets
- Live betting
- Efficient & secure payments
- Strong security measures
- Mobile app connectivity issues
- Maximum bets on odds boosts are low.
- Promotional restrictions
- Available in many U.S. States and Canada
- Numerous betting markets
- Major partnerships with teams/leagues
- Promotions are timely and change rapidly
- Connectivity issues on betting app
Sports Betting in Different States
Meet our Experts
Paruyr Shahbazyan
Paruyr Shahbazyan began his business career in 2000 as a private entrepreneur. Over thirteen years, he developed a deep understanding for business and leadership, laying a solid foundation for his professional journey.
In 2013, Paruyr stepped into the sports and betting industry as the founder and president of Bookmaker Rating. This online mass media platform, which he led until 2020, focused on providing in-depth analysis and insights in sports betting, earning a reputation for its quality content.
Continuing his innovative approach in 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This venture showcases his dedication to integrating advanced technology in the evolving landscape of sports betting. Through these diverse experiences, Paruyr has continuously influenced and shaped the betting industry, driving new trends and setting high standards.
| Experience | Year |
| Engaged in private entrepreneurship | 2000-2013 |
| Founder and President at Bookmaker Rating, an online platform focused on sports and betting | 2013-2020 |
| Co-founder at Azuro, a decentralized betting protocol | 2022 |
"Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports."
- Paruyr Shahbazyan, Founder, RG
Principles and Ethics
Paruyr Shahbazyan's core beliefs lie in the power of informed decision-making and integrity in the betting industry. He understands that the foundation of successful betting is not just about odds and predictions, but also about the trust and reliability of the information provided. Paruyr advocates for a betting environment where transparency and knowledge are paramount, ensuring that bettors are well-equipped with accurate data and insights.
Strategic Vision
Paruyr's vision is to revolutionize the sports betting industry through the integration of technology. He sees the future of betting as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. His aim is to create platforms that are not only user-friendly but also uphold the highest standards of ethical betting, contributing to a more responsible and enjoyable betting culture.
Future Perspectives
Looking towards the future, Paruyr envisions a betting landscape that is more inclusive, technologically advanced, and globally connected. He anticipates a significant shift towards more decentralized and transparent betting systems, driven by blockchain technology. Paruyr is committed to being at the forefront of this change, continuously exploring new possibilities and innovations that can redefine what it means to engage in sports betting in a digital world. His focus is on building systems that prioritize user empowerment, fairness, and the global growth of the sports betting community.
Sol Fayerman-Hansen
Sol has over 20 years of experience in writing for diverse industries including sports, gambling, regulation, technology, and startups. As the Editor-in-Chief at RG, Sol brings a wealth of knowledge and expertise to the role, focusing on delivering transparent, evidence-based content grounded in thorough research. Sol's mission is to empower readers to enjoy gambling responsibly and make informed decisions, enhancing their overall experience through insightful and engaging content. Under Sol's leadership, RG prioritizes the highest standards of integrity and reliability, ensuring that all information provided is accurate and trustworthy. Sol's dedication to transparency and research-based writing helps create a responsible gambling environment where readers can truly benefit from the content. This commitment to excellence has positioned RG as a leading source of information in the gambling industry.
Experience:
- Over 20 years in writing and editing across multiple industries
- Former head of regional innovation at BMO Financial Group
- Senior Writer, Online Casino Reports
Cristina Varela Galan
Cristina used to work as a Psychology Assistant in the Bizkaia Pathological and Risky Gamblers Association. She was also part of a research team in Deusto University, specializing in pathological gambling area. While working there, she managed to develop her own project
“Exploring the association between emotional regulation, alexithymia, stressful life events and gambling in adolescent and young adult women”.
Nick Ashbourne
Nick has been fascinated with sports since he was first taken to a Toronto Maple Leafs game back in 1998, and he's written about them professionally since 2014.
Nick has covered baseball and hockey for outlets like The Athletic, Sportsnet, and Yahoo Sports, and his sports betting expertise has grown since its legalization in Ontario in 2022.
Between 2022 and 2023 he worked for a betting startup called NorthStar Bets, and in 2024 he contributed to Oddspedia before joining the Responsible Gambler team.
Sergey Demidov
Sergey has been in sports journalism since 2007 as a reporter, editor, and manager. He has covered the Olympic Games, soccer World Cups, the World Cup of Hockey in 2016, the European championships, the Stanley Cup Finals, IOC events, and many others. Sergey interviewed the sport's greatest athletes, coaches, and executives. Since 2016, he has been an Independent Senior Editor of NHL.com/ru.
Anna Kravtcova
Ph.D. in organizational psychology, an internationally certified psychologist (EuroPsy 2022, Cognitive behavioural therapy of mindfulness 2020, International Society for Emotional Intelligence 2017, Russian Psychological society 2014, American Psychological Association(Society for Industrial and Organizational Psychologist) 2011), speaker of many international conferences (USA, Brazil, Portugal, Czech Republic, Russia, etc.). TEDx speaker.
