Betsafe Sportsbook Review

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Betsafe has various bonuses and promotions on an ongoing basis, but its most significant bonus offer is its welcome bonus.

The sign-up bonus available to new customers is in the format of a no-sweat bet, meaning that the first bet they make will be refunded as a bonus bet if they lose. This promotion applies to a first bet up to $500.

The bonus bet a new customer receives will take the form of a single sum that must be used on an individual wager. They cannot split up the total of their sign-up bonus into multiple bets.

Betsafe may be a large sportsbook and online casino internationally, but its presence in the United States is modest. 

So far it only exist in Colorado, and it's exclusively a mobile betting option with no desktop functionality for residents of the Centennial State.

While Betsafe is best known in the European market, its footprint in North America extends to Canada as well with the Swedish sportsbook available in Ontario.

This Betsafe review aims to give you an idea as to whether this sportsbook is one of the betting sites worth considering and if it has attractive bonuses and promotions as well as an excellent live betting platform.

Betting with Betsafe isn't just about bonuses and enhanced odds. We aim to give you a summary of what it's like to bet with this platform that also includes customer service insights and an idea of the responsible gambling tools on offer.

While the quality of any sports betting experience tends to be most dependent on betting options, competitive odds, live betting functionality, and bonus offers, there's a lot to be said about how it feels to use a sportsbook.

This European gaming company has kept that in mind presenting bettors in Colorado with a user-friendly interface.

While there is no desktop version of Betsafe in Colorado, the mobile app users have access to is convenient.

The Betsafe mobile app puts odds boosts, same-game parlays, and live betting at the top of the screen, making those features easy to access with a scrolling carousel of various matches directly below. Beneath that row, lines are sorted by sport and divided into 'upcoming' and 'live' sections.

On the bottom bar customers can use the search function, look at their own bets, and access online casino games.

The mobile app uses a black-and-white color scheme with red accenting that isn't particularly exciting visually, but it's a workmanlike presentation that most bettors won't find off-putting.

Opening an account with Betsafe requires the completion of three steps. To sign up, you need to do the following:

1. Provide your email and the password you'd like to use for the account
2. Fill out a page of information that includes your name, phone number, address, ZIP code, city and state.
3. Accept Betsafe's terms and conditions while confirming you are not a minor.

Once these steps have been completed, new customers will be able to deposit money in their Betsafe sportsbook accounts and begin making wagers.

Betsafe sportsbook covers a wide range of betting options users expect, letting customers wager on futures, individual games, prop bets, and live events.

Here's an overview of the markets provided by Betsafe.

One of Betsafe's differentiators is the vast array of betting options it offers. 

Not only can you bet on a wide variety of leagues in popular international sports like soccer and basketball, there are also more exotic markets available.

If you want to bet on Slovenian futsol or the results of the upcoming Islandic presidential election you have the ability to do so with Betsafe.

Live betting is emphasized in Betsafe's interface as it can be accessed in two places on the app's home screen.

The app backs up that interface prominence with a quality offering as users have no shortage of live betting options from their Betsafe account. 

On one afternoon we tested there we had the capability of betting on everything from Croatian women's basketball, to Austrian handball, to DOTA esports with the ability to put anything into a parlay.

For many mobile live bettors, a lack of lag is absolutely essential, and we found the app's performance to be solid for live betting purposes.

Betsafe's odds and lines are accessible on its mobile app.

It's worth comparing those odds to other sportsbooks. The current industry standard for vig — or the house's edge — ranges between 3.66% and 4.61% depending on the bet type.

Betsafe features odds that tend to fall within that standard. The lowest vig we found sat at 3.95% and the most common numbers were around 4.2%.

Here are some examples of Betsafe sportsbook's lines compared to some of its direct competitors:

Betsafe provides a range of choices to deposit or withdraw funds. Customers can manage their bankroll using familiar credit and debit cards Mastercard and VISA, or utilize e-wallet services like Skrill and PayPal.

Banking methods such as Wire Transfer and ACH are also available to Betsafe customers.

Name	Deposit			Withdraw
	Time	Min	Fee	Time	Max	Fee
PayPal	0-3 days	$10	1.9%	2-7 days	$60000	1.9%
Skrill	0-1 day	$10	1%	2-5 days	$20000	3.49%
VISA	0-1 day	$1	2%	2-7 days	$50000	2%
Mastercard	0-1 day	$1	2%	2-7 days	$50000	2%
Bank Wire Transfer	0-1 day	$10	0%	1-7 days	$50000	N/A
ACH/eCHECK	0-1 day	$10	0%	N/A	N/A	N/A

Betsafe's customer support is easily accessible within its app, and there are no restrictions on when you can contact the sportsbook. That doesn't necessarily mean it's guaranteed to meet every user's needs.

In our evaluation of Betsafe customer support, we learned the following:

• Speed and Effectiveness: Betsafe's speed was not particularly impressive on the live chat and one of our support emails did not receive a response. We did encounter some helpful agents in our tests, but the sportsbook's overall customer support experience was below average.
• Live Chat: Betsafe offers 24/7 live chat as its primary tool for communication with its users. Users are initially directed to a chatbot and have to request an agent specifically if their problem is too complex to be handled by a bot that offers FAQ suggestions.
• Agent Interaction: To get a better sense of how Betsafe's customer support team works, we added a ‘day in the life’ test to this Betsafe review, initiating live chats during four different hours.
• Each hour slot received five separate chat messages from us. Here’s a snapshot of our findings:

• Social media: Betsafe has launched a few Colorado-specific accounts but none of them are particularly active or seem likely to be useful in a support capacity. Betsafe is on Facebook | Twitter | Instagram

Betsafe offers guidelines for safe and secure gaming, acknowledging the importance of responsible gambling to ensure a healthy gambling experience.

It highlights its commitment to player protection through various responsible gambling tools. These include setting deposit limits, self-exclusion options, and providing resources for those who might need help with gambling problems.

Below is a summary of the measures Betsafe employs in to help customers play responsibly:

Betsafe has been licensed to operate in Colorado by the Colorado Division of Gaming since 2022. This allows Betsafe to legally offer sports betting services to individuals over the age of 21 within the state.

Below is a summary of Betsafe's security features:

With Betsafe users are not limited to sports betting. Like most online sportsbooks, it also gives its users the option of playing casino games.

Customers can engage with the Betsafe online casino brand by selecting an option in the bottom right of the app. Once directed to the casino, users are greeted with games in four categories:

1. Top picks - A curated selection of slot games.
2. Highlights - A smaller subset of slot options, which may include as few as two casino games.
3. All Slots - A list that includes every online slot game available.
4. Live dealer games - A selection of available games found at most online casinos such as blackjack, baccarat, and roulette.

Betsafe is part of the Swedish-based Betsson Group — that has been active in the gambling business since the 1960s when it got its start providing slot machines to restaurants.

The organization has come a long way since then and now has several betting brands under its umbrella including Betsson, NordicBet, Star Casino, JallaCasino, and more.

Betsafe itself has been active since 2006 and claims to have 600,000 weekly active customers in over 100 countries around the world. While it is a recognized gambling giant, it is fairly new to the United States, launching in Colorado back in 2022.

This Betsafe review will examine whether Betsafe covers all its bases providing the features bettors are looking for and help them find answers about whether it's a top-tier sportsbook.

Betsafe is an option that makes sense for bettors who are comfortable doing all of their wagering on a mobile app.

The lack of a desktop experience could be a dealbreaker for some, but for those comfortable with mobile betting, Betsafe offers plenty of boosted odds, hands out a hefty welcome bonus to new customers, and lets users bet on more different leagues than many of its competitors.

On the other hand, customer support is on the underwhelming side, its North American footprint is fairly limited, and reliance on the Betsafe app can be problematic — particularly considering the iOS app was down at the time of this review.

If you're looking to sign up and place bets with Betsafe, be sure to check the latest reviews on the app you intend to use.