SuperBook Sportsbook Review

Struggling with Gambling Addiction? Support is Available.

If you or someone you know is battling gambling addiction, contact the National Council on Problem Gambling (NCPG) or Gamblers Anonymous. For immediate support call 1-800-GAMBLER.

As of July 2024, SuperBook Sportsbook announced that it is closing in eight of the US States wherein it was active. Today, SuperBook operates in the state of Nevada with its flagship retail sportsbooks with online sportsbook operations as well. 

SuperBook’s desktop platform features a color scheme of black, white, and gold. Upon landing on the homepage, users are presented with sections displaying sports events, both live and upcoming, promotional offers, and more. On the left, the site features the “SB Favorites” menu with the most popular leagues according to their customers. Dropdown menus are present throughout, offering selections and options for various site functionalities. The arrangement of features aims to facilitate user navigation and access to information.

Creating an account with SuperBook Sportsbook is designed to be user-friendly, while ensuring the highest standards of security are met. Here's a detailed guide on the registration process:

1. Visit the SuperBook Site:
   1. Navigate to the SuperBook website.
   2. Locate and click on the 'Join Now' button, which is prominently placed at the top right corner, adjacent to the login button.
2. User Information:
   1. Input your email address.
   2. Choose a unique username and a strong password for your account.
   3. If you have a promotional code, this is where you enter it.
3. Personal Details:
   1. Provide your full legal name.
   2. Enter the last four digits of your Social Security Number (SSN).
   3. Fill in your Date of Birth (DoB).
   4. Include your current residential address.
4. Contact Information:
   1. Add your mobile phone number.
   2. Select and answer security questions, which are essential for account recovery and additional security.
5. Agreements and Confirmation:
   1. Carefully read through the terms and conditions.
   2. Check the box to confirm your agreement with the terms.
6. Finalize Registration:
   1. Submit your registration.
   2. Be prepared to possibly provide additional contact details if requested.
7. Activation and Location Services:
   1. Ensure that location services are activated on your device. This is crucial as SuperBook may need to verify your geographical location for legal compliance.

It's important to follow these steps carefully to ensure a smooth and secure registration process. Upon completion, you'll be set to start exploring the offerings of SuperBook Sportsbook.

The SuperBook Betting app, compatible with iOS and Android platforms, is a digital application designed for sports betting. This app replicates the layout and color scheme of the SuperBook desktop site, ensuring a consistent user interface across devices. It is structured to provide functionality for sports betting, featuring various markets and betting options. The app's design emphasizes ease of use, with a focus on facilitating smooth and quick interactions for placing bets.

In terms of technical aspects, the SuperBook app is engineered to offer fast loading speeds, an important feature for real-time sports betting. It allows users to access their accounts, manage bets, and view live odds. The navigation system within the app is set up to enable users to move between different sports and betting markets, although the complexity of this system varies.

The app integrates necessary security measures to protect user data and transactions. Additionally, it requires users to have location services enabled to comply with regional betting laws and regulations.

Download Superbook iOS App on the AppStore.

Download SuperBook Sportsbook on Google Play.

SuperBook Sportsbook provides an extensive range of betting markets, catering to different preferences and interests of bettors. This variety ensures that users have access to a wide spectrum of betting types, each offering unique ways to engage with sports events. Below are some of the standard betting options commonly available at SuperBook:

SuperBook Sportsbook provides a spectrum of odds that aligns with the offerings of many other sportsbooks in the market. Typically, the juice or vig attached to their odds stands at 10%, a standard rate seen across the industry.

An additional feature within SuperBook's platform is the "Odds Boosts" section. This segment is dedicated to presenting odds that have been enhanced, translating to potentially different payouts than the original lines. The odds boosts cover an assortment of sports and events, allowing users to view and compare the enhanced odds with their standard counterparts. It's a straightforward way for bettors to identify and select lines that have undergone modifications. As with all odds, it's advisable for users to be aware and considerate of their betting choices.

Here is an odds comparison between SuperBook and other sportsbooks:

SuperBook Sportsbook's banking section caters to its customers by offering a range of deposit and withdrawal methods, structured to facilitate seamless financial transactions. While their deposit options are currently somewhat limited, SuperBook accepts various methods. 

Name	Deposit			Withdraw
	Time	Min	Fee	Time	Max	Fee
VISA	0-1 day	$1	2%	2-7 days	$50000	2%
Mastercard	0-1 day	$1	2%	2-7 days	$50000	2%
Discover	0-1 day	$1	2.8%	N/A	N/A	N/A
Debit Cards	0-1 day	$1	0.76%	N/A	N/A	N/A
paysafecard	0-2 days	$10	3.9%	N/A	N/A	N/A
Play+	0-1 day	$5	0%	2-7 days	$25000	1.9%
PayPal	0-3 days	$10	1.9%	2-7 days	$60000	1.9%

Our team took an exhaustive look into SuperBook Sportsbook's customer support infrastructure, assessing its effectiveness, promptness, and overall service caliber. One major drawback is the lack of 24/7 support. SuperBook maintains its support hours from 4:00 am PT to 11:00 pm PT, while New Jersey's support hours differ slightly, spanning from 4:00 am PT to 8:00 pm PT.

Presented below is a neutral breakdown of our observations:

• Speed and Effectiveness: Our team contacted SuperBook's support throughout various intervals of the day, with queries spanning from technical difficulties to betting-related issues. We noted that SuperBook provided answers in a very timely manner, exhibiting a genuine willingness to help.
• Live Chat: One can kickstart a live chat session by clicking on the "contact us" icon on their main support page. SuperBook's live chat is available during specific customer support hours only and it is not a 24/7 service.
• Agent Interaction: For a comprehensive assessment, we carried out a 'day in the life' test, activating live chat sessions at different moments in a single day. Here’s an overview of our findings:

• Social Media: SuperBook maintains social media profiles across various platforms and connects with its users through posts and direct messaging. The social media team makes multiple posts regularly and is in contact with its community throughout the course of the day. To follow Superbook on social media:  Twitter | Instagram | Facebook

SuperBook provides its members with resources and tools to promote responsible gaming. Understanding the enjoyment many derive from wagering, SuperBook also underscores the importance of safeguarding against potential risks. Drawing from its longstanding presence in the industry, SuperBook is committed to raising awareness about both underage and problem gambling.

SuperBook demonstrates a commitment to equipping bettors with a foundational knowledge base through their educational resources. Under the "On-Air" menu, where users can access a variety of content designed to inform and guide.

One notable feature is the "SportsBetting 101" section, which aims to lay the groundwork for understanding the basics of sports betting. This segment can be particularly helpful for newcomers, ensuring they have a grasp of key concepts before diving deeper into the betting world.

Additionally, SuperBook offers podcasts that discuss various aspects of betting. These audio sessions provide insights, analysis, and discussions that can be both informative and engaging for listeners, regardless of their experience level.

SuperBook Sports, founded in 1993, is a sports betting entity that has provided real-time odds to bettors for multiple sports categories. The brand has its roots in SuperBook Westgate Las Vegas and has since expanded its reach by introducing mobile applications. These applications are accessible in various U.S. states including Arizona, Colorado, Iowa, Maryland, Nevada, New Jersey, Ohio, Tennessee, and Virginia.

The company structure includes a team of oddsmakers with a combined experience that exceeds 100 years. Jay Kornegay is the Vice President of Sportsbook Operations and operates from The SuperBook at the Westgate Hotel and Casino. He began his association with SuperBook at the Westgate in 2004. Collaborating with Kornegay are industry professionals such as John Murray, Ed Salmons, and Jeff Sherman. Their roles and backgrounds vary, with each having specific areas of specialization in the sports betting domain.

This review will further analyze SuperBook Sports in terms of its platform availability across iOS, Android, and desktop interfaces. SuperBook is owned and operated by SBOpco, LLC., a privately held company.