FanDuel vs DraftKings: Availability and Product Offerings

13 min read

FanDuel vs DraftKings: Market Share

FanDuel and DraftKings emerge as the two most popular sportsbook platforms in the U.S., each with a distinct journey and position in the market. 

  • FanDuel Market Position: Today, FanDuel stands as a frontrunner, particularly recognized for its innovation in DFS and sports betting platforms. With a robust user base and a significant share of the U.S. market, it has established itself as a household name among sports enthusiasts.
  • DraftKings Market Position: DraftKings is celebrated for its comprehensive sports coverage and competitive betting options, holding a substantial portion of the market alongside its rival. Its aggressive growth strategies and partnerships with professional sports leagues and teams underscore its significant influence and commitment to enhancing user experience.

Both platforms have navigated the evolving landscape with strategic expansions and innovations, catering to a wide audience of sports fans and bettors. 

FanDuel Sportsbook

Most Popular Sportsbook in U.S.

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Real FanDuel User Reviews

3873
Reviews
Updated Jun 21, 2024, 5:46 PM
42%
Positive
10%
Mixed
48%
Negative
AI
User Reviews Analysis

FanDuel Overall Review

Bonuses & Promotions:

  • Positive Feedback (20%): Some users appreciate the bonuses and promotions, praising the instant payoffs and easy setup.
  • Negative Feedback (80%): Many users express dissatisfaction with the bonus system, citing issues with the ticket system for the reward machine and lack of promotions for sports other than football. Common complaints include technical issues like freezing or glitches during promo use, failure to honor promised bonuses, and perceived inferiority compared to other apps like DraftKings.

Functionality & User Experience:

  • Positive Aspects: Users commend the app for its user-friendly interface, wide range of betting options, and quick cash payouts.
  • Negative Aspects: Common issues include the app crashing, freezing, or constantly checking for location, and an intrusive and problematic location verification feature. Customer service is often described as unhelpful and unresponsive, with reports of unexplained account suspensions and difficulties in getting assistance.

Cashiering:

  • Positive Feedback (30%): Users appreciate quick payouts, easy deposit methods, and secure transactions.
  • Negative Feedback (40%): Significant issues reported include account suspension shortly after depositing money, allegations of stolen deposits, slow transfer of winnings, and the cash out option disappearing randomly.

Odds & Pricing:

  • Positive Aspects: Users appreciate the competitive odds offered by the app.
  • Negative Aspects: Some users feel that the odds are manipulated, with changes occurring without prior notice or providing misleading information. Complaints also include low payouts, lack of loyalty rewards, and bonuses.

Market Coverage:

  • Positive Feedback: Users appreciate the wide variety of sports and betting options available.
  • Negative Feedback: Performance issues such as freezing lines and lagging updates, particularly during NHL games, handling of injured players, and inconsistency in the reward system are reported. The app's unavailability in certain states, despite online sports betting being legal, is also a source of frustration.

Support:

  • Negative Feedback: The majority of users have had a negative experience with the app's support, with common complaints about account suspension, poor customer service, and issues with verification. Users report being unable to pass the authentication process due to irrelevant questions or system errors and not receiving promised bonuses.

Conclusion: While FanDuel has several positive aspects, including a user-friendly interface, quick payouts, and competitive odds, there are significant areas that need improvement. Addressing technical issues, enhancing customer service, providing more diverse and reliable promotions, ensuring transparency and fairness in odds, and expanding market coverage and availability could greatly improve the overall user experience and satisfaction.

Recent reviews
FanDuel Sportsbook

nice platform. easy maneuverability. Plenty of wager options. FanDuel is one of the best books to get some ACTION !!

Anthony Williams
12/17/2023
FanDuel Sportsbook

Easy to use app

Jeff Harper
12/17/2023
FanDuel Sportsbook

great

Toshika James
12/17/2023
DraftKings Sportsbook

Great Choice for NFL & NBA

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Real DraftKings User Reviews

3814
Reviews
Updated Jun 21, 2024, 5:46 PM
37%
Positive
9%
Mixed
54%
Negative
AI
User Reviews Analysis

DraftKings Overall Review

After analyzing the user reviews, the following average review of the DraftKings sports betting app can be summarized:

1. Bonuses & Promotions:

  • Positive Aspects: The app offers generous bonuses and daily promotions, with a rewards system that some users find appealing.
  • Negative Aspects: There are complaints about the lack of incentives for existing customers, technical issues with bonuses, and misleading promotions.

2. Cashiering:

  • Positive Aspects: The app is praised for its quick payouts and ease of depositing funds.
  • Negative Aspects: Users have reported issues with the app's reliability, lengthy verification process, ineffective customer service, and restrictive withdrawal policies.

3. Odds & Pricing:

  • Positive Aspects: Some users appreciate the pre-calculated odds and wide range of betting options.
  • Negative Aspects: There are complaints about perceived unfair games, slow loading times, poor customer service, and unattractive promotions.

4. Market Coverage:

  • Positive Aspects: Users appreciate the extensive range of betting options.
  • Negative Aspects: The app's slow speed, issues with location check and two-step authentication, lack of information for individual player bets, and unreliable teaser options are areas of concern.

5. Support:

  • Positive Aspects: Some users find the app's customer service helpful and reliable.
  • Negative Aspects: Many users have expressed dissatisfaction with slow response times, unresolved technical glitches, and difficulties with account verification.

Conclusion: While the DraftKings sports betting app has some positive aspects, there are significant areas that need improvement to enhance the overall user experience. These include improving the bonus system for existing customers, enhancing the app's reliability and speed, providing more information for individual player bets, and improving customer service response times.

Recent reviews
DraftKings Sportsbook

The app is horrible. The app keeps closing out every time I try and place a bet. smh. I had to withdraw my money and go to another betting app.

William Quinn
12/17/2023
DraftKings Sportsbook

The app keeps freezing and a big delay from when I press a selection on the app....an app keeps crashing

Razzo B
12/17/2023
DraftKings Sportsbook

I love the games love to win some big money

Cindy Brown
12/17/2023

Where is DraftKings Legal?

DraftKings US Available States Map

To place legal bets or play on DraftKings, individuals are required to be 21 or older. Additionally, they must be physically present in a state where DraftKings is operational when they bet or play, though they need not be residents of that state:

Arizona | Colorado | Connecticut | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maryland | Massachusetts | Michigan | New Hampshire | New Jersey | New York | North Carolina | Ohio | Oregon | Pennsylvania | Tennessee | Virginia | Vermont | West Virginia | Wyoming 

Retail Betting
In Mississippi and Nevada, DraftKings is available for retail only.

In Canada, DraftKings has tapped into the Ontario market, where mobile sports betting is legal and active. Enthusiasts in Ontario can engage with DraftKings Sportsbook via the dedicated app, available for download and use within the province. For more information on the services offered and the legal framework in Ontario, visit DraftKings' Ontario Sports Betting page.

Market Share and Competitive Analysis

FanDuel and DraftKings have been neck and neck in the U.S. sports betting market, commanding a substantial portion of the industry. FanDuel has been the longstanding market leader, maintaining a significant presence across the states where sports betting is legal. As of late 2023, FanDuel held a market share of approximately 39.3%, marking it as the dominant force in sports betting and gambling markets. DraftKings, not far behind, secured a market share of around 34.1%, indicating a competitive position in the industry.

However, DraftKings has been closing the gap, particularly over the past year, elevating its market share from 27.7% to 32% in the 12-month period ending in May 2023. This growth did not come at the expense of FanDuel, which saw its market share remain stable despite a slight decline from 45.5% to 45.1% at the end of May compared to the same time in the previous year.

DraftKings has seen substantial gains in key states such as Massachusetts, where it's headquartered, and New York, which is the largest U.S. sports betting market. For example, DraftKings accounted for a significant portion of all gross gaming revenues in Massachusetts, surpassing $1 billion in wagers since the launch of mobile betting in March 2023.

The implications of their market dominance are multifaceted. Their significant market shares mean both FanDuel and DraftKings can influence market trends, adapt quickly to new regulatory changes, and have the capital to invest in innovative betting products and user experiences. However, their dominance also means that new entrants into the market could find it challenging to secure a foothold.

DraftKings' recent ascension in the market can be attributed to strategic moves in key states and an ability to manage marketing and customer-acquisition costs effectively. Meanwhile, FanDuel's consistent performance and high market share highlight the brand's strong customer loyalty and market presence.

This intense competition has led both platforms to continuously improve and innovate their offerings, ensuring they remain the top picks for sports betting enthusiasts across the nation​​​​​​.

Final Thoughts


In this examination of FanDuel and DraftKings, we have navigated through the complexities of their presence across the United States and internationally. With a clear view of where each platform stands legally in various states, we also highlighted the nuances of their operational strategies and their respective positions in the online and retail spaces. Their legal maneuverings, market share, and financial fortitude suggest an industry on the brink of further expansion, underscored by FanDuel's NYSE debut and DraftKings' growing market share. Both companies not only lead the current landscape but are also strategically poised for future market expansion, as evidenced by their ongoing license filings and corporate maneuvers​​​​​​. 

As we look ahead, the prospective moves of FanDuel and DraftKings will likely continue to influence the sports betting market's direction. Their potential expansions into new territories, both domestic and international, and their readiness to adapt to the evolving regulatory environment, mark a new chapter in the story of legal sports gambling. It is a narrative that promises to unfold with the persistence of legal changes and the undying spirit of competition that drives these market leaders. For those new to this rapidly expanding world, starting with a foundational understanding of sports betting through this Sports Betting 101 Guide can provide valuable insights. Moreover, exploring the broader landscape of sportsbooks offers a glimpse into the diverse betting options available today.

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Meet Our Authors

Paruyr Shahbazyan began his business career in 2000 as a private entrepreneur. Over thirteen years, he developed a deep understanding for business and leadership, laying a solid foundation for his professional journey.

In 2013, Paruyr stepped into the sports and betting industry as the founder and president of Bookmaker Rating. This online mass media platform, which he led until 2020, focused on providing in-depth analysis and insights in sports betting, earning a reputation for its quality content. 

Continuing his innovative approach in 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This venture showcases his dedication to integrating advanced technology in the evolving landscape of sports betting. Through these diverse experiences, Paruyr has continuously influenced and shaped the betting industry, driving new trends and setting high standards.

 ExperienceYear
Engaged in private entrepreneurship2000-2013
Founder and President at Bookmaker Rating, an online platform focused on sports and betting2013-2020
Co-founder at Azuro, a decentralized betting protocol2022

"Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports." 

- Paruyr Shahbazyan, Founder, RG

 

Principles and Ethics

Paruyr Shahbazyan's core beliefs lie in the power of informed decision-making and integrity in the betting industry. He understands that the foundation of successful betting is not just about odds and predictions, but also about the trust and reliability of the information provided. Paruyr advocates for a betting environment where transparency and knowledge are paramount, ensuring that bettors are well-equipped with accurate data and insights.

Strategic Vision

Paruyr's vision is to revolutionize the sports betting industry through the integration of technology. He sees the future of betting as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. His aim is to create platforms that are not only user-friendly but also uphold the highest standards of ethical betting, contributing to a more responsible and enjoyable betting culture.

Future Perspectives

Looking towards the future, Paruyr envisions a betting landscape that is more inclusive, technologically advanced, and globally connected. He anticipates a significant shift towards more decentralized and transparent betting systems, driven by blockchain technology. Paruyr is committed to being at the forefront of this change, continuously exploring new possibilities and innovations that can redefine what it means to engage in sports betting in a digital world. His focus is on building systems that prioritize user empowerment, fairness, and the global growth of the sports betting community.

 

Sol Fayerman-Hansen
Sol Fayerman-Hansen
Editor-in-Chief

Sol's interest in sports was sparked at a young age, inspired by athletes such as Barry Sanders, Michael Jordan, and Wayne Gretzky. This early fascination evolved into a deep-seated passion, guiding him toward a career in sports journalism in 2007. Over the years, Sol has contributed thousands of articles and reviews to dozens of online platforms, sharing his research, knowledge, and perspectives.

“In the world of sports betting, truth is more valuable than any bonus offer.”

ExperienceYear
Content Manager, OnlineCasinoReports2012-2021
Sports Journalist, Dottraffic2009-2011
Content Writer, HouseTech2007-2009
Cristina Varela Galan
Cristina Varela Galan
Problem Gambling Expert

Cristina used to work as a Psychology Assistant in the Bizkaia Pathological and Risky Gamblers Association. She was also part of a research team in Deusto University, specializing in pathological gambling area. While working there, she managed to develop her own project 

 “Exploring the association between emotional regulation, alexithymia, stressful life events and gambling in adolescent and young adult women”.

Nick Ashbourne
Nick Ashbourne
Senior Writer

Nick has been fascinated with sports since he was first taken to a Toronto Maple Leafs game back in 1998, and he's written about them professionally since 2014.

Nick has covered baseball and hockey for outlets like The Athletic, Sportsnet, and Yahoo Sports, and his sports betting expertise has grown since its legalization in Ontario in 2022. 

Between 2022 and 2023 he worked for a betting startup called NorthStar Bets, and in 2024 he contributed to Oddspedia before joining the Responsible Gambling team.

Anna Kravtcova
Anna Kravtcova
Problem Gambling Expert

Ph.D. in organizational psychology, an internationally certified psychologist (EuroPsy 2022, Cognitive behavioural therapy of mindfulness 2020, International Society for Emotional Intelligence 2017, Russian Psychological society 2014, American Psychological Association(Society for Industrial and Organizational Psychologist) 2011), speaker of many international conferences (USA, Brazil, Portugal, Czech Republic, Russia, etc.). TEDx speaker.

Mike made the decision to dive headfirst into the booming world of sports betting fresh out of college. Back in the day, when 1-800 pick lines and sports pagers were all the rage, he couldn't resist the allure, having grown up idolizing sports legends like Sweetness, MJ, and Slammin Sammy. Mike dedicated his early years to the industry, tirelessly analyzing games, writing articles with free picks, and selling his expertise on reputable handicapping sites. Unlike many others, Mike was known for his integrity and only released one Game of the Year per sport, per season. His hard work and unwavering commitment paid off, earning him a devoted following and propelling his career to new heights. Then came the explosion of Daily Fantasy Sports. Believe it or not, companies like DraftKings and FanDuel used to pay Mike's company to increase their brand exposure. Now, those same industry giants don't even bother responding to his emails. While Mike appreciates the convenience of being able to place legal bets in his own backyard, he can't help but feel disheartened by what has become of the industry. People are being led astray, falsely believing that a mere $5 wager on a 20-team same-game-parlay will be their ticket to financial security. If there’s one thing Mike learned from making book back in the day, it’s that parlays are a bookie’s best friend. A bankroll is the only leg you have to stand on in the battle with the books, and Mike’s here to offer up advice on how to protect it.

Mark Medina
Mark Medina
NBA Reporter

Mark Medina is a longtime NBA reporter that includes stints as a Lakers blogger with The Los Angeles Times (2010-12), Lakers beat writer with the Los Angeles Daily News (2012-17), Warriors beat writer with Bay Area News Group (2017-19) as well as an NBA reporter/columnist for USA Today (2019-21) and NBA.com (2021-23). Medina is also an NBA insider with Fox Sports Radio and frequent contributor to CBSLA's SportsCentralLA with Jim Hill and with Spectrum Sportsnet.

Daria Tuboltseva
Daria Tuboltseva
Hockey Journalist

Daria went to St. Petersburg State University and earned a bachelor of international journalism. Working as a sports journalist from 2014, from 2016 as a hockey journalist. Covered 5 World Championships, 2022 Winter Olympics, 2020 World Juniors, 6 Gagarin Cup Finals. 

Owner of a telegram channel Coolest Game on Earth.

Integrative nutritionist specializing on sports nutritionology.