Bet365 vs FanDuel | Which Sportsbook is Better in 2024?

19 min read

Sportsbook Comparison: Bet365 vs. FanDuel

bet365 vs fanduel logos

Bet365 Sportsbook

Bet365 embarked on its journey into legalized sports betting in the US and Canada amidst shifting regulatory landscapes. Initially established in Stoke-on-Trent, England, the company expanded its footprint into North America in 2019, leveraging its extensive experience overseas to currently offer its product in 10 states along with Ontario, Canada. bet365 has received high praise from bettors for its attractive bonus offerings and competitive betting odds evidenced by its app ratings on par with industry leaders. Two welcome bonuses are currently being offered at Bet365 with a minimum deposit of $10 on the user-friendly interface of its betting app.

FanDuel Sportsbook

FanDuel made its entry into sportsbetting by establishing its presence at the Meadowlands Racetrack in New Jersey back in September of 2018. The company is traded on the New York Stock Exchange under the symbol FLUT, representing majority stakeholder Flutter Entertainment. FanDuel's online sportsbook is currently legal and active across the United States and Canada, solidifying itself as one of the more recognized gaming platforms in the betting market. New customers are entitled to $200 in Bonus Bets should a minimum bet of $5 win following an initial deposit of at least $10 made with the platform's numerous available payment methods aimed to provide overall user convenience.

Features Comparison

FeatureBet365FanDuel
Welcome BonusFirst Bet Safety NetBet 5 Get $200 in Bonus Bets
Mobile Apps (iOS/Android)YesYes
App Store Rating4.7/54.9/5
Google Play Rating4.6/54.6/5
Legal and Active1023
Live BettingYesYes
Live StreamingYesYes
Payout Speed1-5 Days1-5 Days
Rewards ProgramDoes not currently offerPlayers Club
Sportsbook ReviewBet365FanDuel
Bet365 Sportsbook

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NBA
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NHL
MLS
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OH
IA
VA
KY
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ApplePay
Debit Cards
user reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig
Bet365 First Bet Safety Net Up To $1000

What Users Say About Their Overall Experience at Bet365

705
Reviews
Updated Jun 21, 2024, 5:46 PM
38%
Positive
9%
Mixed
53%
Negative
overall
AI
User Reviews Analysis

Bonuses & Promotions

Users have expressed both satisfaction and dissatisfaction with the app's bonus and promotion system. While some users (40%) appreciated the generous introductory offers and promotional bonuses, a significant number (60%) expressed concerns about the lack of clarity regarding the expiry date of bonus bets and the restrictions on their use.

Functionality & User Experience

The app's user-friendly interface and easy navigation were praised by some users (25%). However, the majority of users expressed frustration over the app's location verification feature, performance issues, and unresponsive customer service.

Cashiering

The cashiering experience on the app was a point of contention for many users. While some praised the quick payouts and easy access to funds, many users reported issues with depositing funds, slow withdrawal process, and problems with the cash-out option.

Odds & Pricing

Users have mixed feelings about the app's handling of odds and pricing. While some users appreciated the decent odds and fast payments, many expressed dissatisfaction with the app's speed in locking in bets and lower payout odds compared to other sites.

Market Coverage

The app's wide variety of sports coverage and fast payout were appreciated by some users. However, many users complained about the app's limited betting options, especially during live games, and issues with the handling of voided bets.

Support

The majority of users reported a negative experience with the app's support, citing issues with account suspension, unresponsive customer service, and technical glitches. A small number of users had positive experiences, praising the support team's helpfulness and responsiveness.

Conclusion

In conclusion, while the sports betting app has some positive features, it also has significant areas for improvement. Addressing these issues could significantly enhance the user experience and satisfaction.

FanDuel Sportsbook

Most Popular Sportsbook in U.S.

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Wimbledon
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CO
CT
IL
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KS
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3873
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$10
Min. First Deposit
Varies
Max. Withdrawal
1-5
Withdrawal Speed
1-4.7%
Vig
Sign-up bonus
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What Users Say About Their Overall Experience at FanDuel

3873
Reviews
Updated Jun 21, 2024, 5:46 PM
42%
Positive
10%
Mixed
48%
Negative
AI
User Reviews Analysis

FanDuel Overall Review

Bonuses & Promotions:

  • Positive Feedback (20%): Some users appreciate the bonuses and promotions, praising the instant payoffs and easy setup.
  • Negative Feedback (80%): Many users express dissatisfaction with the bonus system, citing issues with the ticket system for the reward machine and lack of promotions for sports other than football. Common complaints include technical issues like freezing or glitches during promo use, failure to honor promised bonuses, and perceived inferiority compared to other apps like DraftKings.

Functionality & User Experience:

  • Positive Aspects: Users commend the app for its user-friendly interface, wide range of betting options, and quick cash payouts.
  • Negative Aspects: Common issues include the app crashing, freezing, or constantly checking for location, and an intrusive and problematic location verification feature. Customer service is often described as unhelpful and unresponsive, with reports of unexplained account suspensions and difficulties in getting assistance.

Cashiering:

  • Positive Feedback (30%): Users appreciate quick payouts, easy deposit methods, and secure transactions.
  • Negative Feedback (40%): Significant issues reported include account suspension shortly after depositing money, allegations of stolen deposits, slow transfer of winnings, and the cash out option disappearing randomly.

Odds & Pricing:

  • Positive Aspects: Users appreciate the competitive odds offered by the app.
  • Negative Aspects: Some users feel that the odds are manipulated, with changes occurring without prior notice or providing misleading information. Complaints also include low payouts, lack of loyalty rewards, and bonuses.

Market Coverage:

  • Positive Feedback: Users appreciate the wide variety of sports and betting options available.
  • Negative Feedback: Performance issues such as freezing lines and lagging updates, particularly during NHL games, handling of injured players, and inconsistency in the reward system are reported. The app's unavailability in certain states, despite online sports betting being legal, is also a source of frustration.

Support:

  • Negative Feedback: The majority of users have had a negative experience with the app's support, with common complaints about account suspension, poor customer service, and issues with verification. Users report being unable to pass the authentication process due to irrelevant questions or system errors and not receiving promised bonuses.

Conclusion: While FanDuel has several positive aspects, including a user-friendly interface, quick payouts, and competitive odds, there are significant areas that need improvement. Addressing technical issues, enhancing customer service, providing more diverse and reliable promotions, ensuring transparency and fairness in odds, and expanding market coverage and availability could greatly improve the overall user experience and satisfaction.

Recent reviews
FanDuel Sportsbook

nice platform. easy maneuverability. Plenty of wager options. FanDuel is one of the best books to get some ACTION !!

Anthony Williams
12/17/2023
FanDuel Sportsbook

Easy to use app

Jeff Harper
12/17/2023
FanDuel Sportsbook

great

Toshika James
12/17/2023

Whose Bonuses are Better?

Bet365 Welcome Bonus
FanDuel Bet 5 Get 200
#1 ##gallery#2

Attracting new customers and keeping users engaged is essential for the best sportsbooks. They achieve this through enticing welcome bonuses, exciting promotions, and loyalty programs. Below, you will find the current promotions available at bet365 and FanDuel, along with feedback from users who have used their bonus offerings.

Bet365 Bonuses

Parlay Bonus

Bet365 Colorado: 70% Parlay Boost

Bet365 Colorado: 70% Parlay Boost
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Bet365 New Jersey: NHL Early Payout

Bet365 New Jersey: NHL Early Payout
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Bet365 Colorado: NHL Early Payout

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Bet365 New Jersey NBA Early Payout

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Bet365 Colorado NBA Early Payout

Bet365 Colorado NBA Early Payout
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What Users Say About Bet365 Bonuses

705
Reviews
Updated Jun 21, 2024, 5:46 PM
47%
Positive
2%
Mixed
51%
Negative
AI
User Reviews Analysis

Mixed Reviews on Bonuses and Promotions

The reviews about the bonuses and promotions on the sports betting app are mixed. A significant number of users (around 40%) have praised the app for its generous introductory offers, such as the $150 bonus bet after a $5 bet, and other promotional offers. They found these bonuses to be a great incentive and appreciated the boost they provided to their betting experience.

Dissatisfaction with Bonus System

However, a considerable number of users (around 60%) have expressed dissatisfaction with the bonus and promotion system. The main issues raised include the lack of clarity about the expiry date of bonus bets, with some users reporting that their bonus bets disappeared without warning. Some users also reported not receiving their promised bonus bets after making their first deposit or bet.

Complaints about Restrictions and Location Verification

A few users also complained about restrictions on the use of bonus bets, with some claiming that the app would not let them place bets using their bonus funds. There were also complaints about the app's location verification system, which some users said prevented them from placing bets and accessing their bonuses.

Mixed Feelings on Promotions

In terms of promotions, some users appreciated the variety and frequency of promotions, while others felt that the number and value of promotions were lacking compared to other sports betting apps.

Conclusion and Improvement Suggestions

Overall, while the app's bonuses and promotions are seen as a positive feature by some users, there are significant issues that need to be addressed to improve the user experience. These include improving the clarity and transparency of bonus bet terms and conditions, ensuring that bonus bets are awarded as promised, and improving the location verification system.

Recent reviews
Bet365 Sportsbook

App sucks half d time u cant put a bet it saying confirming location when u within location freezes up i can go on n on...just trash..fanduel better..see why they give free money..the only good thing

Broderick Wilson
12/17/2023
Bet365 Sportsbook

This app sucks sooooo bad!!! When there's a good bet. location verification never works... almost like it's set for you to not be able to make a good bet. Don't waste your money on this app. The free $365 bucks isn't even worth your time. Glithcy. place bets. it confirms then disappears. Definitely not trust worthy. Also is very slow with location. Can't make a bet when you need.

john nguyen
12/16/2023
Bet365 Sportsbook

Made account. Deposited $10. Made $1 bet to receive $365 bonus. The $1 bet won.. I received the $365 bonus. Upon attempting to bet I couldnt. it said there was an issue with my account. Contacted support and they said I cant bet and arent allowed to on the site. I can only withdraw my winnings.. the $365 in free bets are simply on the account and I cant do anything with them.. Be careful if your 1st bet wins! If you get your $365 bonus bet it asap and GET OFF THIS TERRIBLE APP..

Brandon Williams
12/12/2023

FanDuel Bonuses

Welcome Bonus

FanDuel Bet $5 Get $150

FanDuel Bet $5 Get $150
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07/07/2024
expire
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Welcome Bonus

FanDuel Bet $5 Get $200

FanDuel Bet $5 Get $200
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04/07/2024
expire
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Refer-a-Friend Bonus

FanDuel Refer-a-Friend

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What Users Say About FanDuel's Bonuses

3873
Reviews
Updated Jun 21, 2024, 5:46 PM
26%
Positive
4%
Mixed
70%
Negative
AI
User Reviews Analysis

FanDuel Bonuses and Promotions Review

After analyzing the reviews, it's clear that the FanDuel sports betting app's bonuses and promotions have received mixed feedback from users.

Positive Aspects:

  • User Satisfaction (20%): Approximately 20% of users praised the app for its bonuses and promotions.
    • Instant Payoffs: Users appreciate the instant payoffs after games end.
    • Ease of Use: The app is easy to set up and use.
    • User-Friendly Interface: The app's user-friendly interface is well-received.
    • Variety of Betting Options: Users commend the variety of betting options available.

Negative Aspects:

  • Dissatisfaction with Bonus System (80%): The majority of users have expressed dissatisfaction with the bonus system.
    • Ticket System for Reward Machine: Users feel the ticket system does not provide enough value.
    • Lack of Promotions for Other Sports: Users feel that the app does not offer enough promotions for sports other than football.
    • Technical Issues: Users report that the app often freezes or glitches when trying to use a promo, causing them to miss out on the bonus.
    • Unfulfilled Bonuses: Several users have reported that the app fails to honor promised bonuses, with some new users not receiving the advertised welcome bonuses.
    • Manipulative Promotional Campaigns: There are complaints about promotional campaigns being perceived as manipulative or misleading.
  • Comparison to Competitors: Users feel that FanDuel falls short in terms of its bonus and promotion system compared to other apps like DraftKings. They suggest offering more free bets, tokens, and "no sweat" bets like DraftKings.

Conclusion: While FanDuel does offer bonuses and promotions, the majority of users seem to have had negative experiences due to perceived false advertising, technical issues, and poor customer service. To improve user satisfaction, the app should address these issues and consider offering more diverse and reliable promotions.

Recent reviews
FanDuel Sportsbook

I never got any free bets because I opened the account and didn't put money in at that time

Joe Marenkovic
12/17/2023
FanDuel Sportsbook

Constantly crashing if you win anything over 5$ hardly ever get any bonuses besides when you first start. then it flat Lines draft kings. though. has been decent

Kelsey Vukusich
12/17/2023
FanDuel Sportsbook

Of all the betting sites so far FanDuel is the easiest to navigate and understand for me at least. and fast and simple to get your bonuses and money.

Justin juicecan
12/16/2023

Mobile Apps Comparison

Bet365 Betting App User Experience
FanDuel Betting Apps Overview
#1 ##gallery#2

The Bet365 and FanDuel mobile applications are accessible to users in North America on both iOS and Android operating systems. These apps are specifically designed to meet the online betting and gaming needs of users by providing a variety of sports betting options. One notable feature of each is the ability to engage in live betting, allowing users to place bets on games as they unfold in real-time. The user interfaces of both platforms are user-friendly, enabling easy navigation through the sports and leagues offered, betting markets, and account management features. Additionally, the inclusion of live streaming select matches enhances the overall user experience. User reviews of each app are diverse, so the decision to go with one over the other will ultimately come down to your personal preferences and betting strategies.

Bet365 iOS AppBet365 iOS App

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NFL
NBA
MLB
NHL
MLS
NJ
CO
OH
VA
IA
KY
CAD
USD
American Express
VISA
PayPal
Trustly
user reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig
Bet365 First Bet Safety Net Up To $1000

What Users Say About Bet365's App

705
Reviews
Updated Jun 21, 2024, 5:46 PM
26%
Positive
4%
Mixed
70%
Negative
AI
User Reviews Analysis

Mixed User Reviews on Functionality and User Experience

The sports betting app has received a variety of reviews, with users expressing both positive and negative experiences regarding its functionality and user experience. On the positive side, approximately 25% of users praised the app's user-friendly interface and easy navigation. They found the process of placing bets straightforward and appreciated the variety of sports available for betting. The quick deposit and withdrawal process, as well as the early payout options, were also highlighted as positive features by some users.

However, the majority of reviews were negative, with users expressing frustration over several issues. The most common complaint, mentioned in about 35% of the reviews, was related to the app's location verification feature. Users found it slow and often malfunctioning, leading to difficulties in placing bets. Performance issues were another common complaint, with about 30% of users reporting that the app was slow, glitchy, and prone to freezing or crashing. This was particularly frustrating when trying to place bets or navigate through the app.

The app's customer service was also criticized by some users, who found it unresponsive and unhelpful. Issues with depositing and withdrawing money were also reported, with some users experiencing slow processing times or failed transactions.

In conclusion, while the sports betting app has some positive features, such as its user-friendly interface and quick deposit/withdrawal process, it also has significant issues with its location verification feature, performance, and customer service. These issues have led to a largely negative user experience, suggesting that improvements are needed to enhance the app's functionality and user experience.

Recent reviews
Bet365 Sportsbook

If this app would allow me to make deposits. I would give it 5 stars! I have plenty of money available on 5 different cards. and it continues to tell me. We have been unable to process your deposit. we are experiencing issues processing deposits from this card. Please use an alternative card or payment method. I have tried 11 different payment methods. All my cards are active and have plenty of available funds. This app is a joke and is short-lived. I doubt I will ever use this app again!

Jesse Mcnew
12/17/2023
Bet365 Sportsbook

App sucks half d time u cant put a bet it saying confirming location when u within location freezes up i can go on n on...just trash..fanduel better..see why they give free money..the only good thing

Broderick Wilson
12/17/2023
Bet365 Sportsbook

Downgrading my original review. App is constantly freezing. forcing me to shut down or log out. and forgetting my location even though I'm always in the same state. Downloaded it three or four months ago and loved it. But the user experience has gone way down since then.

Michael Rainaldi
12/16/2023
FanDuel Android AppFanDuel Android App

Most Popular Sportsbook in U.S.

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NBA
UCL
FACup
GBF
LNB Pro A
AZ
CO
CT
IL
IN
IA
CAD
USD
Trustly
VISA
Mastercard
Venmo
user reviews
Min. First Deposit
Max. Withdrawal
Withdrawal Speed
Vig

What Users Say About FanDuel's App

3873
Reviews
Updated Jun 21, 2024, 5:46 PM
34%
Positive
3%
Mixed
63%
Negative
AI
User Reviews Analysis

FanDuel Functionality and User Experience Review

The FanDuel sports betting app has received a variety of reviews, with users expressing both positive and negative experiences.

Positive Aspects:

  • User-Friendly Interface: Users have lauded the app for its user-friendly interface and easy navigation.
  • Wide Range of Betting Options: The variety of betting options available is appreciated by users.
  • Quick Cash Payouts: The quick cash payouts have enhanced the overall betting experience.
  • Overall Satisfaction: Some users have even labeled it as one of the best sports betting apps they've used.

Negative Aspects:

  • App Crashes and Freezing: A significant number of users have reported issues with the app crashing, freezing, or constantly checking for location, which disrupts the betting experience and causes frustration.
  • Location Verification Issues: The app's location verification feature has been problematic, with reports of the app frequently losing the user's location or taking too long to verify it, preventing bets from being placed.
  • Intrusive Verification: Users have found the location verification feature intrusive.
  • Unhelpful Customer Service: Customer service has been described as unhelpful and unresponsive. Users reported unexplained account suspensions and difficulties in getting assistance from the customer service team.
  • Concerns About Fairness: A few users have raised concerns about the fairness of the games, suggesting that the app may be rigged or that they are not winning as frequently as expected.

Conclusion: While the FanDuel sports betting app has several strong points, including a user-friendly interface, a wide range of betting options, and quick cash payouts, there are significant areas that need improvement. The developers need to address the technical issues, improve customer service, and ensure fairness to enhance the overall user experience.

Recent reviews
FanDuel Sportsbook

nice platform. easy maneuverability. Plenty of wager options. FanDuel is one of the best books to get some ACTION !!

Anthony Williams
12/17/2023
FanDuel Sportsbook

Easy to use app

Jeff Harper
12/17/2023
FanDuel Sportsbook

There used to be a share my bet button. but it is gone now. Iphone users have it because friends are always sharing. What happened to it for the android users???? They also have a save my bet button. That would come in handy when you're trying to build a long parlay.

Gustavo
12/17/2023

Leagues Comparison

Bet365 and FanDuel each boast an extensive catalog of leagues for their respective customers. bet365 wins this comparison with upwards of 230 leagues over the 160+ that FanDuel currently offers. Along with extensive coverage of mainstream sports, both platforms cater to international markets; however, Bet365 stands out with its broader range of leagues in soccer, basketball, and ice hockey, along with lesser-known sports in the states like cricket, table tennis, and handball. 

Considering the variety of sportsbetting league types offered is crucial when selecting a sportsbook, especially for sports bettors looking to branch out into international markets.

Bet365 Leagues

Football
NFL
National Football League
Available
Basketball
NBA
NBA
Available
Baseball
MLB
Major League Baseball
Available
Hockey
NHL
National Hockey League
Available
Soccer
UEFA
UEFA
Available
Soccer
UCL
UEFA Champions League
Available
Soccer
UEL
Europa League
Available
Football
CFL
CFL
Available
Football
NCAAF
NCAAF Football
Available
Cycling
cycling
Cycling
Available
Basketball
NCAAB
NCAA Basketball
Available

User Reviews of Bet365's Leagues

705
Reviews
Updated Jun 21, 2024, 5:46 PM
41%
Positive
15%
Mixed
44%
Negative
AI
User Reviews Analysis

Mixed Feelings on Market Coverage

After analyzing the reviews, it's clear that users have mixed feelings about the market coverage of this sports betting app. On the positive side, some users appreciate the wide variety of sports covered and the fast payout. They also commend the app for its exceptional parlay building and the inclusion of win locks. A few users even consider it the best app for betting on certain sports like soccer.

Negative Aspects Highlighted

However, there are several negative aspects that users have pointed out. Many users have complained about the app's limited betting options, especially during live games. Some users have also reported issues with the app's location verification, which can be frustrating. There are also complaints about the app's outdated interface, likening it to "windows 2000". A significant number of users have reported issues with the app's handling of voided bets and player props. If a player doesn't play, the app doesn't recalculate the odds but voids the whole leg, which has led to dissatisfaction among users.

Lack of Clarity on Availability

Furthermore, some users have reported that the app is not available in certain states, and the app doesn't make this clear before users join and make a deposit.

Conclusion and Improvement Suggestions

In conclusion, while the app does cover a wide variety of sports and offers some unique features, it seems to have several issues that need to be addressed to improve the user experience, particularly in terms of betting options and handling of voided bets.

Recent reviews
Bet365 Sportsbook

App on Android constantly gets hung up when confirming your location. I always have to completely close my app which then erases the picks I was about to make. That and certain player props that are not available for some strange reason or another.

Gibson Guy
12/14/2023
Bet365 Sportsbook

I think I'm pretty much done with this online system. I like playing the football and trying to call the plays as they go. However lately. Inside the app it's at least a minute ahead of anything on TV. I can get that. As long as I'm able to be head the correct data as we go. But every time you're assuming they're on Play 8 of drive 4 they're actually on play 10 of drive for but it's not showing that on the screen as you go. Fix your bugs make it follow the game. and make it live.

J Smith
12/11/2023
Bet365 Sportsbook

love parlays

Steve Bobbin
12/08/2023

FanDuel's Leagues

Football
NFL
National Football League
Available
Basketball
NBA
NBA
Available
Baseball
MLB
Major League Baseball
Available
Hockey
NHL
National Hockey League
Available
Soccer
UEFA
UEFA
Available
Soccer
UCL
UEFA Champions League
Available
Soccer
UEL
Europa League
Available
Football
CFL
CFL
Available
Football
NCAAF
NCAAF Football
Available
Cycling
cycling
Cycling
Available
Basketball
NCAAB
NCAA Basketball
Available

User Reviews for FanDuel's Leagues

3873
Reviews
Updated Jun 21, 2024, 5:46 PM
45%
Positive
11%
Mixed
44%
Negative
AI
User Reviews Analysis

FanDuel Market Coverage Review

The average review of FanDuel's sports betting app's market coverage is generally positive, with users appreciating the wide variety of sports and betting options available.

Positive Aspects:

  • Wide Variety of Sports and Betting Options: Users appreciate the extensive selection of sports and betting options.
  • User-Friendly Interface: The app's interface is praised for being easy to navigate.
  • Live Updates for Parlays: The live updates feature for parlays enhances the betting experience.
  • Convenience: Users enjoy the convenience of betting from home.

Negative Aspects:

  • Performance Issues: Some users report performance issues, such as freezing lines and lagging updates, particularly during NHL games.
  • Handling of Injured Players: There are concerns about how the app handles injured players and the inconsistency in the reward system.
  • Specific Betting Options: Some users have difficulty finding specific betting options and call for more promotions for sports other than football.
  • Customer Service: Users have reported a lack of response to their queries from customer service.
  • Availability in Certain States: The app's unavailability in certain states, despite online sports betting being legal, has been a source of frustration.

Suggested Improvements:

  • Filter for Settled Bets: Users would like to see a filter for settled bets.
  • Coverage of Women's College Basketball: More coverage of women's college basketball games is requested.
  • Better System for Handling Injured Players: Users want a better system for handling situations when players are injured during games.

Conclusion: Despite some issues, the majority of users find the FanDuel app enjoyable and recommend it for sports betting. The app is praised for its wide variety of sports and betting options, user-friendly interface, and live updates for parlays. However, addressing performance issues, improving customer service, and expanding coverage and promotions for a broader range of sports would further enhance user satisfaction.

Recent reviews
FanDuel Sportsbook

nice platform. easy maneuverability. Plenty of wager options. FanDuel is one of the best books to get some ACTION !!

Anthony Williams
12/17/2023
FanDuel Sportsbook

I don't like how on sgp you can't put rushing & passing yards. rushing& receiving yards. or tackles and assist. every other site you can combine those on your parlays. this is just 1 of like 3 that I use daily

Casey Sebastian
12/16/2023
FanDuel Sportsbook

what a great app ton's of betting options.

Derrick Foster
12/16/2023

Odds Comparison

To make more informed bets it is crucial that you have accurate information on the odds from multiple sportsbooks. We have presented some of the lines you can expect to find at both sportsbooks. 

GameBet365FanDuel
Pacers vs. BullsO 233 (-110) | U 233 (-110)O 234 (-110) | U 234 (-110)
Duke vs. Houston+4 (-110) | -4 (-110)+4.5 (-118) | -4.5 (-104)
Bruins vs. LightningO 5.5 (-125) | U 5.5 (+105)O 5.5 (-134) | U 5.5 (+110)
Rockies vs. D’Backs+205 | -250+194 | -235
Tottenham vs. Luton-450 | +800-470 | +1000

Real User Reviews of Bet365 Odds

705
Reviews
Updated Jun 21, 2024, 5:46 PM
36%
Positive
12%
Mixed
52%
Negative
AI
User Reviews Analysis

Mixed Feelings on Odds and Pricing

After analyzing the reviews, it is clear that users have mixed feelings about the odds and pricing on the sports betting app. A significant number of users have expressed dissatisfaction with the app's handling of odds and pricing. They have reported issues with the app's speed in locking in bets, particularly for parlays, which often results in odds changing rapidly and bets being cancelled. This has led to frustration and a feeling of being set up for failure.

Complaints about Payout Odds and Bet Voiding

Moreover, some users have reported that the app's payout odds are lower compared to other sites. There have also been complaints about the app voiding bets due to player injuries, which has resulted in users receiving lower payouts than expected. This has led to a perception that the app is not customer-friendly and is designed to limit winning bettors.

Positive Feedback on Decent Odds and Fast Payments

On the other hand, some users have praised the app for its decent odds and fast payments. They have also appreciated the app's user-friendly navigation and the bonus bets offered to new customers. However, these positive reviews are less frequent.

Conclusion and Improvement Suggestions

In conclusion, while the app has some redeeming features, the majority of users have expressed dissatisfaction with its handling of odds and pricing. Improvements in these areas could significantly enhance the user experience.

Recent reviews
Bet365 Sportsbook

Gambling is rigged 😔😔

Thomas Collins
12/13/2023
Bet365 Sportsbook

I like the picks

Carolyn Bazile
12/09/2023
Bet365 Sportsbook

Cheaters and Theives make sure you check all your losing tickets most of them are probably winners.

Valentine Daniel
12/04/2023

Real User Reviews of FanDuel's Odds

3873
Reviews
Updated Jun 21, 2024, 5:46 PM
19%
Positive
5%
Mixed
76%
Negative
AI
User Reviews Analysis

FanDuel Odds and Pricing Review

After a thorough analysis of the reviews, it's evident that users have a mixed experience with the odds and pricing on the FanDuel sports betting app.

Positive Aspects:

  • Competitive Odds: A considerable number of users appreciate the competitive odds offered by the app, often better than other platforms.
  • Fair Spreads: Users commend the fair spreads and the frequency of their wins, attributing this to the app's favorable odds.
  • Substantial Wins: Some users have reported winning substantial amounts, which has enhanced their betting experience.

Negative Aspects:

  • Manipulated Odds: A significant portion of users feel that the odds are manipulated. Some allege that the app changes odds without prior notice or provides misleading information to entice users into betting.
  • Lack of Clarity: The app's layout and lack of clarity, particularly for novice users, have been criticized.
  • Suggested Bets: Users report that the app often suggests parlays and bets with high chances of losing, leading to frustration and financial loss.
  • Technical Issues: A handful of users have raised concerns about the app's functionality, citing glitches, crashes, and location verification issues that negatively impact their betting experience and odds of winning.
  • Low Payouts: Some users are discontented with the low payouts, feeling that the app takes an excessive portion of their winnings.
  • Lack of Loyalty Rewards: There is dissatisfaction with the lack of loyalty rewards and bonuses.
  • Inconsistent Pricing: Some users have pointed out inconsistencies in the app's pricing.

Conclusion: While a portion of users are satisfied with FanDuel's odds and pricing, a significant number feel that enhancements could be made to ensure a more equitable, transparent, and rewarding betting experience. Addressing concerns about manipulated odds, improving clarity and functionality, and offering better loyalty rewards and bonuses could improve overall user satisfaction.

Recent reviews
FanDuel Sportsbook

Do waste your money they pull players out in key moments for the parlays it's all rigged against you

Adam Boldt
12/17/2023
FanDuel Sportsbook

Too difficult to use. Too many random bets. Why would I want to bet on specific recievers or specific events happening ? That puts the odds against me. A simple who wins bet is the rare unicorn in this app.

Douglas Clark
12/16/2023
FanDuel Sportsbook

DONT Play Casino on fanduel it constantly crashes on wins and they refuse to do anything about it. Screen record your play time or don't play!!!!!! Thanks for the Generic we Care response. Don't be sorry just fix it so we don't lose money on already low odds!!!

The Reviewer
12/15/2023

Unique Offerings

The purpose of online sportsbooks incorporating additional features is to enrich the user experience, offer greater convenience, and distinguish the platform from its competitors. These functionalities may encompass live betting, which enables users to place bets while matches or events are in progress, thus amplifying engagement and excitement. Other features, such as cash-out options, empower users to settle their bets prior to the conclusion of an event, allowing them to manage risks and optimize potential returns. Moreover, bonuses, promotions, and loyalty programs serve as incentives for users to remain active on the platform. 

Feature

Bet365

FanDuel

Early Cash Out

Yes

Yes

Live Betting

Yes

Yes

Same-Game Parlays

Yes

Yes

Props

Yes

Yes

Horse Racing

Yes

Yes

Live Streaming

Yes

Yes

Refer-A-Friend

Yes

Yes

FanDuel TV

No

Yes

Rewards Program

No

Yes

Casino

Yes

Yes

Customer Support Comparison

When analyzing the customer support staffs' of Bet365 and FanDuel, we conducted a comprehensive assessment of their responsiveness, effectiveness, and the extent of assistance provided. This evaluation showcases how both platforms promptly and efficiently address user queries, underscoring the significance of having live support and the ability to resolve any potential issues in a timely manner.

Bet365 Sportsbook Customer Service Options:

FanDuel Sportsbook Customer Service Options:

We thoroughly tested the customer support teams at Bet365 and FanDuel by engaging with them through live chat on four separate occasions at different times throughout the day. Our goal was to assess the promptness, helpfulness, and overall quality of assistance offered by both platforms. The resulting interactions provided insights into the effectiveness of their support systems and their ability to address customer inquiries and concerns in real-time situations.

Time (ET)Bet365 Average Wait TimeFanDuel Average Wait Time
10:0015 minutes and 03 seconds3 minutes and 47 seconds
15:009 minutes and 22 seconds3 minutes and 11 seconds
18:006 minutes and 03 seconds4 minutes and 16 seconds
23:008 minutes and 44 seconds5 minutes and 27 seconds

First contact with Bet365 looks to have been an anomaly with a major delay occurring to get connected to a live agent via chat. Still, it happened and must be reported. Regardless, FanDuel was quicker to connect, answer questions, and resolve the issues raised revolving around betting odds, geolocation issues, and general questions about traveling across state lines to place wagers. Bet365 has some work to do to compete with one of the industry heavyweights in the support department.

Bet365 Customer Support User Reviews

705
Reviews
Updated Jun 21, 2024, 5:46 PM
13%
Positive
0%
Mixed
87%
Negative
AI
User Reviews Analysis

Negative Experience with Support

After analyzing the reviews, it is clear that the majority of users have had a negative experience with the sports betting app's support. Many users have reported issues with account suspension or closure without clear explanation, leading to a sense of frustration and mistrust. Some users have also reported that they were unable to access their winnings or deposits, further exacerbating their dissatisfaction.

Unresponsive and Disrespectful Customer Service

The app's customer service has been described as unresponsive, disrespectful, and unhelpful, with some users feeling that they were being gaslighted. There were also complaints about the app's location verification system, with users stating that it often fails or is inaccurate. Technical issues with the app were another common complaint, with users reporting frequent glitches, slow loading times, and inaccurate real-time information. Some users also reported that they were unable to use bonus bets or promotions, which added to their dissatisfaction.

Mixed Feedback

However, it's worth noting that a small number of users had positive experiences with the app's customer service, praising their helpfulness and responsiveness.

Conclusion and Improvement Suggestions

In conclusion, while there are some positive aspects to the app's customer service, the overwhelming majority of users have had negative experiences. The app's support team needs to address these issues promptly and transparently to improve user satisfaction and trust.

Recent reviews
Bet365 Sportsbook

Made account. Deposited $10. Made $1 bet to receive $365 bonus. The $1 bet won.. I received the $365 bonus. Upon attempting to bet I couldnt. it said there was an issue with my account. Contacted support and they said I cant bet and arent allowed to on the site. I can only withdraw my winnings.. the $365 in free bets are simply on the account and I cant do anything with them.. Be careful if your 1st bet wins! If you get your $365 bonus bet it asap and GET OFF THIS TERRIBLE APP..

Brandon Williams
12/12/2023
Bet365 Sportsbook

It was great starting out. Then I make my bets never cashed out for much. Give them 5 referrals and got 50 dollars for each referral. But all sudden they say they can't take none of my bets no more and will not give me any reason. I have 250 dollars in referral money for referring people but can't use it . So I referred people to them for no reason. Because they won't let me bet so befor any body joins Bet 365 I would think again. I would join Draftkings sports book 1st. They treat you right.

David Morris
12/07/2023
Bet365 Sportsbook

I personally enjoy the app so much I shared it with my family. 4 of us tried to sign up. Both men were able to create accounts immediately. and both women were unable to be verified without sending a picture of their social security card. drivers license. and proof of residence. Was very excited about a new sportsbook. but we will be withdrawing our money immediately and going to FanDuel. I get the statistics that women cost sportsbooks more. but I'm not going to give another penny to them.

Zachariah Russell
12/04/2023

FanDuel Customer Support User Reviews

3873
Reviews
Updated Jun 21, 2024, 5:46 PM
7%
Positive
2%
Mixed
91%
Negative
AI
User Reviews Analysis

FanDuel Customer Support Review

After analyzing the reviews, it is clear that the majority of users have had a negative experience with FanDuel's customer support.

Negative Aspects:

  • Account Suspension: Many users reported that their accounts were suspended without clear reasons, often after winning bets or making deposits. This has led to frustration and loss of funds, with some users even accusing the app of theft.
  • Unhelpful Customer Service: Customer service has been described as unhelpful and unresponsive. Users reported receiving vague or irrelevant responses, and some even mentioned that their chats were closed abruptly. The lack of live support and the inability to speak to a human representative were also highlighted as major issues.
  • Verification Problems: Users reported being unable to pass the authentication process due to irrelevant questions or system errors, preventing them from placing bets and accessing their accounts.
  • Unfulfilled Promises: A few users mentioned not receiving promised bonuses, adding to their dissatisfaction.

Positive Aspects:

  • Occasional Free Bets: A single positive comment mentioned the app giving out free bets occasionally, but the user still noted that customer service could be improved.

Conclusion: The FanDuel sports betting app's support service is perceived as poor and untrustworthy by the majority of users. Improvements in customer service responsiveness, account management, and the verification process are needed to enhance user satisfaction. Addressing these issues will be crucial for building trust and providing a better overall user experience.

Recent reviews
FanDuel Sportsbook

Worse customer service ever. If a player is illegally hit & injured they don't care they will take your money. ESPN BETS offer injury insurance that's a good option.

Joddy Leaks
12/16/2023
FanDuel Sportsbook

STAY AWAY!!!! Took my credit card. Processed it. Then locked me out of account. Filled all forms out. Sent all requested info...more than a week has went by no reponse OR refund OR HELP WITH ACCOUNT. ZERON CUSTOMER SERVICE REPS!!! Says no agent available FOR DAYYYS

Jessica McAuliffe
12/16/2023
FanDuel Sportsbook

Never had an issue that wasn't resolved in a timely fashion. Legit app.

James Reese
12/16/2023

Which Sportsbook is More Responsible?

Bet365 and FanDuel provide users with access to a range of responsible gambling tools, including deposit limits, self-exclusion options, and educational resources to help them monitor betting activity and make informed decisions to minimize the risk of harm associated with problem gambling. The tools listed below serve as safeguards to promote responsible gambling habits and prevent the potential negative consequences associated with excessive betting behavior.

Tools & ResourcesBet365FanDuel
Deposit LimitsYesYes
Wager LimitsYesYes
Time LimitsYesYes
Cool Off/TimeoutYesYes
Self ExclusionYesYes
Opt Out ProgramYesYes
Reality CheckYesYes
Safer Play ResourcesYesYes
Addiction Help CentersYesYes
Problem Gambling RegistryYesYes

Closing Thoughts

In comparing Bet365 and FanDuel, the analysis covered their market entry, available features, and user feedback. Bet365, originating from Stoke-on-Trent, England, and expanding to North America in 2019, offers its services in 10 U.S. states and Ontario, Canada. It provides welcome bonuses and competitive odds, with its app ratings comparable to industry standards. FanDuel, beginning its operations at the Meadowlands Racetrack in New Jersey in 2018, operates across the United States and Canada, offering $200 in Bonus Bets for new customers under specific conditions.

The comparison extended to mobile app availability and ratings, number of jurisdictions where legally active, live betting and streaming capabilities, payout speeds, and presence of rewards programs. Both platforms offer iOS and Android apps, with app store ratings provided for each. Payment and withdrawal options were reviewed, noting the absence of transaction fees but advising verification of potential charges with payment providers.

User reviews were analyzed for insights into customer experiences, highlighting user interface aspects and mobile app performance. An examination of the sports leagues offered by each platform noted Bet365's broader league coverage compared to FanDuel. Betting odds for several sports events were compared, providing a direct comparison without indicating a superior choice.

Customer support was assessed by response times across different times of the day, noting the average wait time for both platforms. Additional features unique to each platform, such as early cash-out options, live golf tracker, and daily fantasy sports, were mentioned. The section on responsible gambling detailed the tools and resources available on both platforms to promote responsible betting practices.

FAQs

General Questions
Are there any restrictions on who can sign up for accounts with Bet365 or FanDuel?
How many leagues does Bet365 offer compared to FanDuel?
Does Bet365 and FanDuel offer live betting?
Welcome Bonuses
What welcome bonuses does Bet365 offer to new users?
What is FanDuel's welcome bonus for new users?
Mobile Apps
How do users rate Bet365's iOS app on the App Store?
Customer Support
What are the available channels for contacting Bet365's customer support?
How does FanDuel's average wait time for live chat compare to Bet365's?
Responsible Gambling
What responsible gambling tools does Bet365 provide?
What is FanDuel's reality check feature?
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Meet Our Authors

Paruyr Shahbazyan began his business career in 2000 as a private entrepreneur. Over thirteen years, he developed a deep understanding for business and leadership, laying a solid foundation for his professional journey.

In 2013, Paruyr stepped into the sports and betting industry as the founder and president of Bookmaker Rating. This online mass media platform, which he led until 2020, focused on providing in-depth analysis and insights in sports betting, earning a reputation for its quality content. 

Continuing his innovative approach in 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This venture showcases his dedication to integrating advanced technology in the evolving landscape of sports betting. Through these diverse experiences, Paruyr has continuously influenced and shaped the betting industry, driving new trends and setting high standards.

 ExperienceYear
Engaged in private entrepreneurship2000-2013
Founder and President at Bookmaker Rating, an online platform focused on sports and betting2013-2020
Co-founder at Azuro, a decentralized betting protocol2022

"Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports." 

- Paruyr Shahbazyan, Founder, RG

 

Principles and Ethics

Paruyr Shahbazyan's core beliefs lie in the power of informed decision-making and integrity in the betting industry. He understands that the foundation of successful betting is not just about odds and predictions, but also about the trust and reliability of the information provided. Paruyr advocates for a betting environment where transparency and knowledge are paramount, ensuring that bettors are well-equipped with accurate data and insights.

Strategic Vision

Paruyr's vision is to revolutionize the sports betting industry through the integration of technology. He sees the future of betting as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. His aim is to create platforms that are not only user-friendly but also uphold the highest standards of ethical betting, contributing to a more responsible and enjoyable betting culture.

Future Perspectives

Looking towards the future, Paruyr envisions a betting landscape that is more inclusive, technologically advanced, and globally connected. He anticipates a significant shift towards more decentralized and transparent betting systems, driven by blockchain technology. Paruyr is committed to being at the forefront of this change, continuously exploring new possibilities and innovations that can redefine what it means to engage in sports betting in a digital world. His focus is on building systems that prioritize user empowerment, fairness, and the global growth of the sports betting community.

 

Sol Fayerman-Hansen
Sol Fayerman-Hansen
Editor-in-Chief

Sol's interest in sports was sparked at a young age, inspired by athletes such as Barry Sanders, Michael Jordan, and Wayne Gretzky. This early fascination evolved into a deep-seated passion, guiding him toward a career in sports journalism in 2007. Over the years, Sol has contributed thousands of articles and reviews to dozens of online platforms, sharing his research, knowledge, and perspectives.

“In the world of sports betting, truth is more valuable than any bonus offer.”

ExperienceYear
Content Manager, OnlineCasinoReports2012-2021
Sports Journalist, Dottraffic2009-2011
Content Writer, HouseTech2007-2009
Cristina Varela Galan
Cristina Varela Galan
Problem Gambling Expert

Cristina used to work as a Psychology Assistant in the Bizkaia Pathological and Risky Gamblers Association. She was also part of a research team in Deusto University, specializing in pathological gambling area. While working there, she managed to develop her own project 

 “Exploring the association between emotional regulation, alexithymia, stressful life events and gambling in adolescent and young adult women”.

Nick Ashbourne
Nick Ashbourne
Senior Writer

Nick has been fascinated with sports since he was first taken to a Toronto Maple Leafs game back in 1998, and he's written about them professionally since 2014.

Nick has covered baseball and hockey for outlets like The Athletic, Sportsnet, and Yahoo Sports, and his sports betting expertise has grown since its legalization in Ontario in 2022. 

Between 2022 and 2023 he worked for a betting startup called NorthStar Bets, and in 2024 he contributed to Oddspedia before joining the Responsible Gambling team.

Anna Kravtcova
Anna Kravtcova
Problem Gambling Expert

Ph.D. in organizational psychology, an internationally certified psychologist (EuroPsy 2022, Cognitive behavioural therapy of mindfulness 2020, International Society for Emotional Intelligence 2017, Russian Psychological society 2014, American Psychological Association(Society for Industrial and Organizational Psychologist) 2011), speaker of many international conferences (USA, Brazil, Portugal, Czech Republic, Russia, etc.). TEDx speaker.

Mike made the decision to dive headfirst into the booming world of sports betting fresh out of college. Back in the day, when 1-800 pick lines and sports pagers were all the rage, he couldn't resist the allure, having grown up idolizing sports legends like Sweetness, MJ, and Slammin Sammy. Mike dedicated his early years to the industry, tirelessly analyzing games, writing articles with free picks, and selling his expertise on reputable handicapping sites. Unlike many others, Mike was known for his integrity and only released one Game of the Year per sport, per season. His hard work and unwavering commitment paid off, earning him a devoted following and propelling his career to new heights. Then came the explosion of Daily Fantasy Sports. Believe it or not, companies like DraftKings and FanDuel used to pay Mike's company to increase their brand exposure. Now, those same industry giants don't even bother responding to his emails. While Mike appreciates the convenience of being able to place legal bets in his own backyard, he can't help but feel disheartened by what has become of the industry. People are being led astray, falsely believing that a mere $5 wager on a 20-team same-game-parlay will be their ticket to financial security. If there’s one thing Mike learned from making book back in the day, it’s that parlays are a bookie’s best friend. A bankroll is the only leg you have to stand on in the battle with the books, and Mike’s here to offer up advice on how to protect it.

Mark Medina
Mark Medina
NBA Reporter

Mark Medina is a longtime NBA reporter that includes stints as a Lakers blogger with The Los Angeles Times (2010-12), Lakers beat writer with the Los Angeles Daily News (2012-17), Warriors beat writer with Bay Area News Group (2017-19) as well as an NBA reporter/columnist for USA Today (2019-21) and NBA.com (2021-23). Medina is also an NBA insider with Fox Sports Radio and frequent contributor to CBSLA's SportsCentralLA with Jim Hill and with Spectrum Sportsnet.

Daria Tuboltseva
Daria Tuboltseva
Hockey Journalist

Daria went to St. Petersburg State University and earned a bachelor of international journalism. Working as a sports journalist from 2014, from 2016 as a hockey journalist. Covered 5 World Championships, 2022 Winter Olympics, 2020 World Juniors, 6 Gagarin Cup Finals. 

Owner of a telegram channel Coolest Game on Earth.

Integrative nutritionist specializing on sports nutritionology.