I signed up and used Coolbet as a regular Canadian bettor, testing the platform’s sign-up, promotions, odds, withdrawals, and customer support to get a clear picture of how it performs on a day-to-day basis.
Why Trust Our Reviews?
Coolbet is one of more than 25 sportsbooks we’ve reviewed for Canadian users. Our process includes testing key features like payouts, odds, and account tools, as well as verifying licensing and checking support channels. We also reference thousands of user reviews to help clarify how the platform performs in practice.
CoolBet is licensed by the Malta Gaming Authority and is not regulated by any Canadian provincial authority. Canadian users play at their own risk and may not be protected under local gambling laws. 18+ and 19+ (depending on your province). Please gamble responsibly.
This video walks through Coolbet’s key features for Canadian users in 2025, covering bonus terms, odds transparency, support quality, and the responsible gambling tools available on the platform.
👍🏼Pros and 👎🏼Cons
Facts & Features
| Aspect | Details |
|---|---|
| Founded | 2016 |
| Licensed | Malta Gaming Authority |
| First Bet Offer | 100% Deposit Bonus up to $200 |
| Min. Deposit | $10 |
| Betting App | No. Mobile browser only |
| Desktop | Yes |
| Withdrawal Time | 2-8 days |
| Payment Methods | Apple Pay, Bitcoin, MuchBetter, E-Transfer, Visa, Mastercard, Bank Transfer (withdraw only) |
| Support | FAQs, 24/7 Live Chat, and Email |
| Markets | 30+: NFL, NBA, NHL, MLB, and more |
| Available | BC, AB, SK, MA, QC, NB, NS, NL, PEI, YT, NT, NU |
| Live Streaming | ✅ |
| Same Game Parlay | ✅ |
| Early Cashout | ✅ |
| VIP Program | ✅ |
| Unique Features | Daily parlay boosts, extensive bonus program |
Bonuses & Promos
Coolbet features various bonuses and promotional offers. There's a welcome bonus for new bettors, along with several bonuses for returning users. The promotions and offers change regularly.
Each promotion has terms and conditions, including wagering requirements, which may require additional betting.
| Bonus | Description |
|---|---|
| First Deposit Bonus (100% up to $200) | The first deposit is matched at a 100% rate up to $200. The minimum deposit is $10 with wagering requirements of 6x the bonus you receive. You must use promo code CAD200. |
| 30% Golf Profit Boost | Receive a 30% profit boost weekly on pre-game golf wagers through the Tour Championship. |
| Esports Action | Receive a 20% Win Boost on Esports combo bets weekly. There are no wagering requirements on winnings. |
| UFC Bet & Get Special | Bet $25 on UFC each weekend and receive a $25 free bet. You must use the Coolbet bonus code UFC25. |
| Coolbet VIP Club | Joining the Coolbet VIP club is invite-only. Enrolled players receive additional perks such as exclusive promotions, VIP events, travel, premium customer support, and more. |
| Premier League Specials | Guess the score of each game for each round of Premier League matches and receive points. The winner, each week over 10 weeks, will receive an additional $200. This game is free to play. |
| Parlay Insurance | Using promo code COMBO24 and wagering at least $15 on a parlay with at least 4 pre-match 1X2 or moneyline bets on soccer, basketball, and/or ice hockey, you'll receive a $15 free bet if one selection loses. |
Active Promos in July 2025
Coolbet Parlay Insurance: $15 Free Bet Weekly
Coolbet Premier League Specials: $2,000 For the Winner
Coolbet VIP Club
Coolbet UFC Bet and Get Special: $25 Free Bet
Coolbet Esports Action: 20% Win Boost Up to $75
Coolbet 30% Golf Profit Boost
Coolbet Deposit Bonus: 100% up to $200
How to Register
Registering with Coolbet is a quick process and gives you access to both the sportsbook and casino. Here’s how to get started:
- Visit the Coolbet website and click the “Register” button in the upper-right corner.
- Enter your email, password, mobile number, and select your location (Canada). Agree to the terms and privacy policy.
- Provide your personal details, including:
- First and last name
- Gender
- Birthdate
- Full address and province
- Postal code
- Account username (alias)
- Enter the PIN sent to your mobile phone to confirm your number and activate your account.
- Start depositing or withdrawing. Additional ID verification may be requested by email if needed, such as a photo ID, proof of address, or payment method.
Sports & Leagues
Bet Types & Markets
At Coolbet, you'll find many betting markets and ways to wager on your favorite sports, events, and international brands. Understanding how each works is invaluable and is crucial to making an informed wager.
Below, you'll find a table with some popular sports betting markets at the sportsbook:
| Market | Example | Wager Difficulty |
|---|---|---|
| Moneyline | LA Lakers to beat Boston Celtics | Easy |
| Point Spread | Dallas Cowboys -3.5 vs NY Giants | Easy |
| Over/Under | Total goals Over 2.5 (Soccer) | Easy |
| First Goalscorer | Lionel Messi to score first | Hard |
| Total Corners | Over 10.5 corners in Revolution vs. Red Bulls | Moderate |
| Both Teams to Score | Revolution vs. Red Bulls | Moderate |
| Correct Score | Arsenal wins 2-0 | Hard |
| Half-Time/Full-Time | Man City leads at HT & FT | Moderate/Hard |
| Double Chance | Draw or Liverpool win | Easy |
| Anytime Touchdown | Travis Kelce (NFL) | Moderate |
| Handicap Betting | Patriots -7 vs Jets | Moderate |
| Team Totals | Golden State Warriors over 110.5 pts | Moderate |
| Futures | Toronto Maple Leafs Stanley Cup Winner | Hard |
| Player Props | LeBron James Over 7.5 rebounds | Moderate |
| First Half Result | Barcelona leading at halftime | Moderate |
| Total Sets (Tennis) | Over 3.5 sets (Grand Slam) | Moderate |
| Total Rounds (UFC) | Over 2.5 rounds (3-round fight) | Moderate |
| Draw No Bet | Tottenham DNB vs Chelsea | Easy/Moderate |
| Winning Margin | Chiefs win by 7-12 points | Hard |
| Last Team to Score | Philadelphia Eagles score last | Moderate |
Odds Comparison
Coolbet is known for offering competitive odds among Canadian sportsbooks, often featuring a reduced-margin model. Their average vig (the built-in bookmaker margin) typically ranges between 4.0% and 5.2% on standard markets, which is slightly better than the industry average of 4.5–6%, especially on major sports such as hockey, basketball, and soccer.
Odds default to American format, but you can easily switch to decimal or fractional formats by adjusting your settings in the profile menu.
Here’s how Coolbet’s pricing compares to other Canadian sportsbooks for a typical NCAAB matchup:
| Betting Market | Coolbet | Sports Interaction | Casumo |
|---|---|---|---|
| Moneyline | |||
| BYU | 2.78 | 2.80 | 2.75 |
| Alabama | 1.45 | 1.45 | 1.41 |
| Point Spread (±5.5) | |||
| Alabama -5.5 | 1.93 | 1.95 | 1.89 |
| BYU +5.5 | 1.85 | 1.87 | 1.86 |
| Over/Under (175.5/176) | |||
| Over | 1.87 (175.5) | 1.91 (175.5) | 1.87 (176) |
| Under | 1.90 (175.5) | 1.91 (175.5) | 1.87 (176) |
Payments & Withdrawals
At Coolbet, there are six ways to deposit money. There are also six withdrawal options available.
These include Apple Pay, Bitcoin, MuchBetter, E-Transfer, Visa, and Mastercard. You can also withdraw with a bank transfer.
Here are the available methods listed:
Name | Deposit | Withdraw | ||||
|---|---|---|---|---|---|---|
Time | Min | Fee | Time | Max | Fee | |
 Interac | 0-1 day | $5 | 0 | 1-3 days | $3,000 | 0.1-1.75% |
 VISA | 0-1 day | $10 | 1-4% | 2-7 days | $50,000 | 1-6% |
 Mastercard | 0-2 days | $10 | 1-3% | 2-7 days | $50,000 | 1-5% |
 MuchBetter | 0-1 day | $10 | 1-3% | 0-3 days | $10,000 | 1-3% |
 Bitcoin | 0-1 day | 0.00011 BTC | Gas Fees | 0-1 day | 1 BTC | Gas Fees |
 Bank Wire Transfer | 1-5 days | $50 | 0 | 1-7 days | $100,000 | $30-$50 |
Customer Support
At Coolbet, you can contact customer support via email and a 24/7 live chat. The live chat is fast and responsive.
Alternatively, you can email or contact them via social media.
Below is a full Coolbet review of the live chat customer support. We've documented each interaction throughout the day, including response and resolution time.
| Time of Contact | Wait Time | Issue Type | Resolution Efficiency |
|---|---|---|---|
| 9:00 AM | 1 minute and 12 seconds | Minimum Deposits, Banking Methods, and Mobile app | Resolved within 10 minutes |
| 10:30 AM | 44 seconds | Changing Odds Display | Resolved within 2 mins |
| 2:00 PM | 1 minute and 9 seconds | Registration Process | Resolved within 4 mins |
| 6:00 PM | 1 minute and 28 seconds | Security Features | Resolved within 2 mins |
Contact Coolbet's Customer Support
Coolbet Casino
Coolbet Casino is an accessible online casino platform connected to the online sportsbook. It also offers a portal for poker and virtual sports.
Casino games include slots, crash games, drops and wins, table games, video poker, and jackpot slots.
These casino games came from numerous reputable providers, including Pragmatic Play, Play'n Go, Fantasma, Switch Studios, Playson, Playtech, Triple Edge Studios, and more.
There are over 4,000 casino games when adding all the games the 63 providers have supplied.
Responsible Gambling & Security
The sportsbook provides several responsible gambling tools to help bettors manage their activity and avoid harmful behaviors. These tools are designed to promote a safer betting environment and ensure that players have access to support when needed. From deposit and loss limits to full self-exclusion, it gives users the flexibility to maintain control over their play.
| Tool | Description |
|---|---|
| Deposit Limits | Set daily, weekly, or monthly limits on how much you can deposit. |
| Loss Limits | Set a cap on how much you can lose over a specific time period. |
| Time-Out | Temporarily suspend account access for a set number of days. |
| Self-Exclusion | Fully block access to your account for a longer period (6+ months). |
| Self-Assessment Test | Evaluate your gambling habits and risk level through a guided quiz. |
| Underage Gambling Controls | Tools and software (e.g., Net Nanny, CyberPatrol) to restrict minor access. |
| External Support Links | Direct links to RGC, Gamblers Anonymous, and BeGambleAware. |
Security and Licensing
The sportsbook operates under a license issued by the Malta Gaming Authority (MGA/CRP/681/2019), one of the most reputable gaming regulators globally. This license holds it to high standards for fairness, data protection, and operational transparency. The company also enforces technical protections to guard against unauthorized access or data breaches.
| Measure | Description |
|---|---|
| SSL Data Encryption | Encrypts user and payment data during all transactions. |
| Cryptographic Protections | Ensures data integrity, authenticity, and confidentiality at all times. |
| Penetration Testing | Regular simulated attacks to find and patch vulnerabilities. |
| Privacy Policy | Publicly accessible, comprehensive documentation on data handling. |
| Technical & Organizational Controls | Internal protocols to prevent unauthorized access or data leaks. |
FAQs
Account & Registration
Is Coolbet Legit?
Yes, Coolbet Canada is a legitimate online sportsbook that you can play at. The Malta Gaming Authority licenses it.
What identity verification is required, and when does it apply?
When confirming your identity at Coolbet, you must provide documentation such as a copy of your passport or ID card. This will show proof of address.
Deposits & Withdrawals
Does Coolbet Accept Cryptocurrency?
The only cryptocurrency accepted at Coolbet is Bitcoin. No other crypto can be used for withdrawals or deposits.
Betting Experience & Features
Can I request a bet for a specific outcome not listed?
No. There's no "request a bet" feature. What you see on the site is what's available.
Does Coolbet offer any live streaming or in-play data features?
Yes. You can wager on games as they unfold, and live streaming is available for certain sports and events. We strongly recommend that live bettors actually watch games when betting on them.
Promotions & Bonuses
Can I have more than one bonus active at a time?
No. According to the terms and conditions of the welcome bonus, you can only have one sports bonus active at a time.
What happens if I don’t meet wagering requirements in time?
If you don't meet the wagering requirements for bonus funds/free bets, they'll be removed from your account.
Security & Regulation
What is Coolbets's licensing status, and which authority regulates it?
The Malta Gaming Authority licenses Coolbet.
Can I receive push notifications for live bets or promotions?
Push notifications aren't available since there's no mobile app for Coolbet.
Management
How is dispute resolution managed if I encounter a betting issue?
If you ever encounter an issue, we strongly encourage you to contact the customer support team. If you need additional assistance, you can also contact the Malta Gaming Authority.
Is Coolbet the most transparent gaming company?
After reviewing Coolbet thoroughly, I found it transparent regarding its terms and conditions for bonuses and its language regarding responsible gambling. However, the VIP Program is vague, and customer support can offer some mixed messages.
Mobile & App Experience
Is there a dedicated mobile app, or how is the mobile experience handled?
There's no dedicated mobile app, but you can play on your mobile web browser. The mobile web browser is a carbon copy of the desktop site, so there's no substantial learning curve.
Customer Support & Technical Assistance
Can I speak to a live person via phone at Coolbet?
No. There's no phone support with Coolbet. You can contact the live chat or email.
What should I do if I receive conflicting info from support reps?
If you receive mixed messages, you can contact email support with the difference or ask to speak to a supervisor.
Responsible Gambling & Risk Management
How can I set loss or wagering limits on Coolbet?
To set these limits, you'll find a link to "Set Limits" at the bottom of the page. Click this, and you can set the limits there. You must be logged in.
Does Coolbet support third-party tools like GAMSTOP?
No. GAMSTOP is a UK-based outlet. At Coolbet, there are tools like Net Nanny and Cyber Patrol.
Check out more of my latest Canadian sportsbook reviews:
Sports betting is restricted to users 19+ (18+ in AB, MB & QC). Bonus offers are not available to users in Ontario. Please gamble responsibly. If you have a gambling problem, in Canada contact 1-866-531-2600 (ON), or visit RGC for help.
Top 11 Coolbet Competitors
10bet Welcome Bonus: 125% up to $250 + $10 Free Bet. Code:
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- Wagering requirements on bonuses are complex and encourage excessive wagering
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- Many users have complained about the mobile app disconnecting.
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- VIP programs may lead to excessive gambling to have any chance of winning.
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BC Game 120% Bonus + 5 Free Bet In Sports
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Bet99 First Bet Encore Up To $800. Code:
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BetPlays Sport Welcome Bonus: 200% up to $2,000
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BetVictor Up to $400 in Bet Credits
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Sports Interaction Welcome Bonus: 125% up to $250. Code:
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Meet our Experts
Paruyr Shahbazyan started his business career as an entrepreneur in 2000. Over 13 years, he learned business and leadership, which laid the foundation for his career.
In 2013, Paruyr entered the sports and betting industry as the founder and president of Bookmaker Rating, an online media platform he led until 2020. The platform focuses on in-depth analysis and insights in sports betting and has gained a reputation for quality content.
In 2022, Paruyr co-founded Azuro, a decentralized betting protocol. This shows his commitment to technology in the sports betting space. Through all these experiences, Paruyr has been shaping and influencing the betting industry, setting new trends and standards.
Innovation in sportsbetting comes from a deep understanding of both technology and the human element of sports.
Strategic Vision
Paruyr's vision is to revolutionize the sports entertainment industry by integrating technology. He sees the future of sports entertainment as a blend of traditional sports knowledge with innovative tech solutions, like decentralized protocols, to enhance user experience and fairness. He aims to create platforms that are not only user-friendly but also uphold the highest standards of ethical reporting, contributing to a more responsible and enjoyable sports culture.